Talkiatry.com Reviews - 5

Had a meeting with Dr. Bryce Cragg (TX) to discuss

Had a meeting with Dr. Bryce Cragg (TX) to discuss my ADHD and executive dysfunction. The appointment lasted more than 20 minutes because I needed to go over my full background. I asked for a non-stimulant, non-controlled medication that has proven results for the issue I am facing. Instead of listening to my concerns, Dr. Cragg spent the entire session asking questions that didn’t address my needs and tried to treat me for something I don’t have, offering me a medication I was already on. Worst of all, changing the dosage and timing of my medication led to a bad reaction, worsening my symptoms and causing me to lose sleep for days. While I can't speak for the other doctors, I won’t be coming back and can’t suggest this platform for anyone seeking proper treatment.

AWFUL!! I tried to cancel several times over a few days.

AWFUL!! I tried to cancel several times over a few days. All I got were automatic replies with wrong information, and no one was there to really assist. They finally confirmed the cancelation before the appointment but then charged me for absolutely nothing! After seeing the reviews here, I guess it was good I never spoke to them.

Billing is confusing and the customer service

Billing is confusing and the customer service could be better. Be cautious before trying out this service. The doctors also have the ability to cancel appointments at the last minute, but if patients need to cancel, they must do so 48 hours ahead to avoid charges.

Talkiatry has been dishonest with their billing.

Talkiatry has been dishonest with their billing. They charged me using CPT code 99214, which is meant for more complex services, even though my telehealth sessions were simple. They inflated the charges just to increase their profits. When I tried to dispute the charge, their customer service was no help. I was sent to outsourced teams who couldn’t fix the issue. It’s obvious that Talkiatry cares more about making money than offering honest service. Stay away from this company. Their billing practices are unethical, and their customer service isn’t helpful. Don’t trust them with your health or money.

Complete rip-off.

Unfair charges, awful support. And before Talkiatry sends their usual "we take complaints seriously... Feel free to reach us at..." Just know I have reached out several times and you clearly ignore it. Horrible experience. Avoid them.