Ship Your Car Now Reviews - 5

Joseph Gorfien is a great customer service rep.

Joseph Gorfien is a great customer service rep. He is polite and fast. I reached out to this company to ship my truck in just one day, and Joseph managed to get me scheduled for the very next day. Joseph did more in one day to take care of my needs than another company I tried a month ago, who completely messed up two days before my scheduled pickup. I’d definitely suggest this company to anyone. Joseph really represents what good customer service should be like.

Joseph made the whole process so simple

Joseph made the whole process so simple our car showed up right on time and the driver was very friendly and careful! Thanks for getting my Airman her car delivered to Minot AFB!

Great service from start to finish!

Great service from start to finish! Staff was friendly, respectful, and well-informed. They took time to explain everything clearly. No issues at all

Good service, had my Jeep shipped from Texas

Good service, had my Jeep shipped from Texas to Michigan and everything went smoothly. More affordable than other companies. Drivers were professional and careful.

I must say that my sales rep and the customer service at Ship

I must say that my sales rep and the customer service at Ship Your Car Now were very polite and did everything they could to assist me. They got back to me right away and tried their best to resolve my concerns. However, I’d advise you to reconsider using this broker because they hired a transport company that I believe was not up to standard. They chose Luma Carrier, LLC from Ohio to transport my vehicle. Luma picked up my car 5 days ago, and just recently, I was informed that the delivery will be delayed by at least 4 more days. The reason they gave was that their truck failed a DOT inspection, which I find totally unacceptable for any professional transport company. The delay was not due to weather or mechanical issues. Some delays are understandable, but others are not. I paid Ship Your Car Now to ensure they hire reliable and reputable transport companies. Sadly, this situation can’t be fixed. Once your vehicle is picked up, you’re stuck. When you hire a transportation service, you sign an agreement stating that pick up and delivery times aren't guaranteed. But there's no choice but to accept that. My rep at Ship Your Car Now told me that paying a bit more than other brokers quoted would ensure they didn’t hire a transport company like this. We pay brokers to find reliable transport services.