United States 1801 California St., Suite 500 Denver 80202
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SendGrid.com is 360 out of 367 best companies in Software on RealReviews.io
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SendGrid.com has a 1.5 - star rating from 6 reviews, indicating a low level of customer satisfaction!
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Chris
1 reviews
They have some issues.
My thoughts about the company are that they have some issues. We're paying for the priciest package, but sometimes our account gets shut down for weeks. Talking to support is okay, but then we get switched to a new person who doesn't seem to read what we've said before. It's like starting over. They blame us for all the problems instead of fixing things on their end.
Juan
1 reviews
Their platform is trash, and then you contact
Their platform is trash, and then you contact their client support, and all you get is a bunch of guys talking nonsense, they don't even know their own product.
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Dimitrios
1 reviews
Dey turned off my account and keep
Dey turned off my account and keep sendin' me spam messages 'bout it. It's a real joke, this company.
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Martin
1 reviews
Finland
More than a week ago, my account sudenly needed
More than a week ago, my account sudenly needed more review. I contacted support, but they just told me to wait with no real answer. After that, they stoped replying, and one of my support tickets just vanished. Because of this, we had to change providers at a really bad moment. AVOID SENDGRID. Your account might get issues, and you won’t be able to send emails for a long time.
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Anonymous
1 reviews
Honestly, Sendgrid's support is the worst I've ever seen!
Honestly, Sendgrid's support is the worst I've ever seen! I tried to pay my bill but they can't give me access to my account because my dedicated IP changed! I also gave them my driver's license, phone number (used for 2FA), and credit card info (with expiry date). Five different level-1 support reps have handled this, and after 6 weeks, it's still not fixed.
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Anonymous
1 reviews
Saudi Arabia
Email not working.
Email not working. It's been several days and they still don’t know when they will fix it. They don’t seem to care about how urgent the problem is. Worst email service, support, tech team, and compliance team.
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Trustpilot
Sitejabber
Glassdoor
United States 1801 California St., Suite 500 Denver 80202
Own this company?
Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Software
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
SendGrid.com is 360 out of 367 best companies in Software on RealReviews.io
Email remains a widely preferred communication method, with 83% of people favoring it for business interactions. Recognized for its cost-effectiveness, email boasts a $42 return on investment for every dollar spent, offering precise engagement metrics. To ensure optimal email delivery, businesses require a reliable and scalable provider like SendGrid, trusted by industry leaders such as Spotify and Airbnb. SendGrid's proprietary mail transfer agent (MTA) facilitates efficient email delivery, sending over 90 billion emails monthly with a median delivery speed of 1.9 seconds. With streamlined management tools and expert support, SendGrid empowers businesses to maximize inbox placement and enhance customer engagement effortlessly.
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Suggested companies are based on people’s browsing tendencies.
Email remains a widely preferred communication method, with 83% of people favoring it for business interactions. Recognized for its cost-effectiveness, email boasts a $42 return on investment for every dollar spent, offering precise engagement metrics. To ensure optimal email delivery, businesses require a reliable and scalable provider like SendGrid, trusted by industry leaders such as Spotify and Airbnb. SendGrid's proprietary mail transfer agent (MTA) facilitates efficient email delivery, sending over 90 billion emails monthly with a median delivery speed of 1.9 seconds. With streamlined management tools and expert support, SendGrid empowers businesses to maximize inbox placement and enhance customer engagement effortlessly.
Key Details:
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