As a fairly new customer, Rutland’s products are a real find.
As a fairly new customer, Rutland’s products are a real find. I’ve bought a few items now and without exception the style and build of all of them have been excellent…and I’m speaking as someone who has had responsibility for quality control with a manufacturer of tooling for the aerospace industry. Of course, price and quality always balance each other and no-one would expect to get a Rolls Royce for the price of a Mini, but I honestly think (from my experience so far) it would be hard to find better quality tools anywhere. From a customer service point of view, I also have nothing but praise so far. My question about a technical detail was answered within an hour or two and when there was a small problem with a courier my query was also answered quickly and solved as fast as anyone could reasonably expect. My only complaint is that their “daily price drops” are making it nearly impossible to keep my tool-buying addiciton under control 😊
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