RideEquiSafe.com Reviews - 10

I faced the challenge of finding a properly fitting air vest after a fall from my 17'3" horse

The customer service I experienced was absolutely incredible. I faced the challenge of finding a properly fitting air vest after a fall from my 17'3" horse that left me with broken ribs, and Catherine was a true lifesaver. She displayed remarkable patience, going above and beyond to help me choose the right air vest and answering all my questions with meticulous care. I can't stress enough how exceptional her service was. Thanks to her assistance, I now have the perfect safety equipment. Without a doubt, this was the best customer service experience I've ever had.

Exceptional service. Achieving

Exceptional service. Achieving a good fit isn't easy for me. Following a fall from my 17'3" horse, resulting in broken ribs on my right side (considering my age), Catherine has devoted extensive effort to ensure I have an air vest that fits perfectly. She patiently addresses all my queries and has been incredibly thorough in assisting me throughout this process. For my safety equipment needs, I wouldn't consider going anywhere else. This has been the best customer service experience I've ever had.

Had a really good experience getting fitted in Wellington

Had a really good experience getting fitted in Wellington - clear explanations on why certain brands work or don't work for my body shape, how the vest should fit, and other details to consider. I run my own tack shop and I happily recommend Ride Equisafe for their knowledge to our customers. Safety is the priority, and the Ride Equisafe team has put in a lot of effort into finding the best options. Thanks! It feels great to keep jumping at 50+ years old.

Tried the website chat

Tried the website chat for assistance in finding the specific stirrups I needed. The woman I chatted with was incredibly helpful, providing the exact link for the required stirrups. The ordering process was straightforward, and the pricing was fantastic. Moreover, I received the stirrups a day earlier than expected. Overall, it was a great experience.

Impressed with the company's prompt

Impressed with the company's prompt shipping and excellent customer service. However, there was a slight confusion with the stretchy back number strings as they come in multiple packs. I unintentionally ordered more than needed, resulting in a surplus of extra strings. Despite the minor misunderstanding, overall, a positive experience.

Catherine is amazing - she really knows her stuff

Catherine is amazing - she really knows her stuff when it comes to equestrian safety! We're so thankful for Catherine and Ride EquiSafe! She's helping a lot of equestrians avoid serious harm, or even worse! Thanks a lot, Catherine!

Sophie Carlin was great.

Sophie Carlin was great. She really paid attention to what I had to say and knows her stuff. She took the time to go over and explain all the different choices. I was very happy with how everything went.

Great service, know-how, and clear communication!

Great service, know-how, and clear communication! Quick delivery too. I trust Catherine and her team fully for safety gear and their sense in horse riding fashion!!

My order was quick and on

My order was quick and on time and easy! Servie like this is truly a miracle today. Thats a big relief that i found you

Quick to respond to my request and easy to deal with.

Quick to respond to my request and easy to deal with. I got breeches and they look nice and are well done.