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RejuvaFresh.com Reviews - 106

4.8

96

of reviewers recommend

rejuvafresh.com
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Category:

Beauty & Well-being

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

RejuvaFresh.com is 91 out of 217 best companies in Beauty & Well-being on RealReviews.io

Customer reviews

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Summary

RejuvaFresh.com has a 4.8 - star rating from 106 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    95%

    98 reviews

    98 reviews

  • 4 stars

    2%

    3 reviews

    3 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    1 reviews

    1 reviews

  • 1 stars

    3%

    4 reviews

    4 reviews

  • S

    Shawntele Philpot

    1 reviews

    United States

    They were very nice helping me with my

    They were very nice helping me with my questions before I made the order, and just as quick to reply when I asked more stuff after the machine got here. I'm happy I went whit them.

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  • M

    Mega

    1 reviews

    Rejuva Fresh stuffs are great.

    Rejuva Fresh stuffs are great. I was super impressed with the wrapping and how it was shown when I opened the box. Shipping was fast too. Customer service is also amazing.

    0 comments

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  • K

    Karie Whitman

    1 reviews

    United States

    I want to say Thank You for the great customer service I got.

    I want to say Thank You for the great customer service I got. My request was quickly answered and the result was good. A wonderful company to work with.

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  • M

    Maritza

    1 reviews

    I 4recommend the Adonis

    I 4recommend the Adonis 30 amazin machine. the purchase went very smoothly and arrived quickly. all of our patients are extremely satisfied.

    0 comments

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  • M

    Marcella Aragon

    1 reviews

    United States

    The machine I bought is great and the training

    The machine I bought is great and the training helped a lot! My clients really like the new services I can now provide! Definitely worth it.

    0 comments

    Replying to Marcella Aragon

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  • C

    Carolina

    1 reviews

    So far, I'm pleased with my buy

    So far, I'm pleased with my buy; all went smooth. It was simple to assemble, and the company provided great online guides and tutorials.

    0 comments

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  • M

    Morgan

    1 reviews

    Shipping was fast, product works

    Shipping was fast, product works well for now. Haven't tried second machine yet, one box was a bit dented but machine fine.

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  • J

    Jacqueline

    1 reviews

    EMShape Neo-X is the treatment to get

    My customers are seeing a complete transformation with their bodies! Great technology and Great customer care also.

    0 comments

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  • D

    Donna Lorino

    1 reviews

    United States

    Adriana did a great job helping us out!!

    Adriana did a great job helping us out!! She was really nice and profesional!! Can't wait to get the products!!

    0 comments

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  • A

    Anonymous

    1 reviews

    Netherlands

    I purchased my equipment almost a month ago

    I purchased my equipment almost a month ago, and it still hasn't arrived. I got in touch with customer service today, and they assured me the equipment is now on its way. I will update this review once I’ve had a chance to use the equipment.

    0 comments

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  • J

    Jesica

    1 reviews

    The product got here quicker than expected.

    The product got here quicker than expected. I was happy to see it on my doorstep! This machine looks good so far. I've tried everything, and it all works fine.

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  • A

    Anonymous

    1 reviews

    Recieved the machine quickly

    Placed my order nd recieved the machine quickly, came nicely packaged n' easy to assemble. Custmer Service was good n' quick to anser my questions.

    0 comments

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  • C

    Cheska M

    1 reviews

    I purchased a $2,000 machine

    I purchased a $2,000 machine from them in March of this year. Recently, the machine has been making a very loud noise and has lost its strength. I submitted videos as requested to prove that there is an issue with the machine. Instead of addressing the problem, they responded with videos instructing me to fix it myself. The machine is less than a year old and still under warranty. It is not my responsibility, as the client, to open the machine and attempt repairs with videos. I paid a significant amount for the machine, expecting proper assistance and not to be sent videos to fix it myself. The machine's performance has significantly deteriorated, and I need it to work. I have purchased machines from other places, and their assistance has been much better.

    company logo

    Reply from RejuvaFresh.com

    Please know that this unverified review is NOT original. Rather was imported by the Real Reviews platform from our website Loox reviews and reworded with AI. The reviewer name was also changed to a fictional name. The actual buyer who wrote and posted the original review on Loox had complained that her Personal EMSzero handle power became weaker and weaker after less than a year using. We were very sorry about this quality issue and after one unsuccessful attempt to fix the machine, we shipped the customer a brand new replacement of a better quality machine, which was EMShape Neo Fit. Almost a year later the client seems happy with the better quality stronger machine, fortunately. We are always striving to improve and should any client experience any quality defects they should please contact our client support 24/7. Our technical manager will assess the problem the same business day by video call and provide a fast solution.

    1 comments

    Replying to Cheska M

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    • company logo

      RejuvaFresh.com

      New comment

      Please know that this unverified review is NOT original. Rather was imported by the Real Reviews platform from our website Loox reviews and reworded with AI. The reviewer name was also changed to a fictional name. The actual buyer who wrote and posted the original review on Loox had complained that her Personal EMSzero handle power became weaker and weaker after less than a year using. We were very sorry about this quality issue and after one unsuccessful attempt to fix the machine, we shipped the customer a brand new replacement of a better quality machine, which was EMShape Neo Fit. Almost a year later the client seems happy with the better quality stronger machine, fortunately. We are always striving to improve and should any client experience any quality defects they should please contact our client support 24/7. Our technical manager will assess the problem the same business day by video call and provide a fast solution.

      Replying to RejuvaFresh.com

      The comment must be at least 10 characters.

  • b

    blinda

    1 reviews

    The customer service is terrible

    The customer service is terrible; I strongly advise against buying from this company. They are a scam from China. I made a purchase, regretted it, and canceled it the next day, on November 13th. However, they still sent me the machine, which arrived on November 29th. The package had a strange address from China and lacked information about them. Upon opening the package, I discovered the machine. Now they want me to pay for shipping, even though I canceled the order promptly. They refuse to cover shipping costs and suggest keeping the machine, claiming it's of good quality. They fail to understand that I canceled the order long ago because I do not want the machine. This situation violates the consumer rights we have in the US.

    company logo

    Reply from RejuvaFresh.com

    Hey blinda, Sorry to hear of your distressing experience, but I think you have us confused with another business. Actually Rejuva Fresh is headquartered in the United States, and there is no shipping from strange addresses going on, we assure you! In fact everything is shipped from our own warehouses where double quality control inspection takes place. We are very transparent, and we love to let our clients know exactly what’s going on. Perhaps you can check your email order receipt to clarify which vendor your purchased from. Good luck and if you still need our assistance please contact us on our website chat 24/7.

    1 comments

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    • company logo

      RejuvaFresh.com

      New comment

      Hey blinda, Sorry to hear of your distressing experience, but I think you have us confused with another business. Actually Rejuva Fresh is headquartered in the United States, and there is no shipping from strange addresses going on, we assure you! In fact everything is shipped from our own warehouses where double quality control inspection takes place. We are very transparent, and we love to let our clients know exactly what’s going on. Perhaps you can check your email order receipt to clarify which vendor your purchased from. Good luck and if you still need our assistance please contact us on our website chat 24/7.

      Replying to RejuvaFresh.com

      The comment must be at least 10 characters.

  • A

    Andrei H.

    1 reviews

    I strongly recommend against any dealings with this company.

    My experience with the diode laser hair removal machine has been incredibly disappointing. It ceased functioning after just a month and a half of use. While it was still under warranty, the company assured me they would send a new laser. However, I had to bear the shipping expenses. Not only did they delay the shipment for a whole month, but what they sent was far from satisfactory. It was an old, scratched device with a damaged screen and a laser that didn't work at all. Their lack of responsiveness and their inability to fulfill their promises have been highly frustrating. I strongly recommend against any dealings with this company.

    company logo

    Reply from RejuvaFresh.com

    Hey Andrei. You already posted this unverified negative review on Site Jabber along with a picture of the machine you are selling. Hateful competitors, our customers are very smart and will not buy more of your cheap quality lasers because of your dirty tricks.

    1 comments

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    • company logo

      RejuvaFresh.com

      New comment

      Hey Andrei. You already posted this unverified negative review on Site Jabber along with a picture of the machine you are selling. Hateful competitors, our customers are very smart and will not buy more of your cheap quality lasers because of your dirty tricks.

      Replying to RejuvaFresh.com

      The comment must be at least 10 characters.

  • G

    Guang J

    1 reviews

    I've had a rather disappointing

    I've had a rather disappointing experience with this company. It took them days to provide shipping information, and the shipping itself was so slow that I had to make payments for the product before it even arrived. All in all, it's been quite a frustrating experience.

    company logo

    Reply from RejuvaFresh.com

    Hi Guang J., Sorry to hear this and thank you for the feedback. Unfortunately we don’t have any orders matching your name. Perhaps you have ordered under a different name? We would appreciate it if you contact our customer service and let us know your order details so we can investigate and offer compensation if necessary. Since we don’t know who you are I can only provide general information here, which is that some machines will take days or weeks to prepare if special customization is requested, however timing can absolutely be confirmed in advance. For in stock machines, a tracking number will be provided within 24-72 hours, depending on the physical size of the equipment. If any questions or clarification is needed, clients can contact us by email or chat or phone 7 days a week.

    1 comments

    Replying to Guang J

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    • company logo

      RejuvaFresh.com

      New comment

      Hi Guang J., Sorry to hear this and thank you for the feedback. Unfortunately we don’t have any orders matching your name. Perhaps you have ordered under a different name? We would appreciate it if you contact our customer service and let us know your order details so we can investigate and offer compensation if necessary. Since we don’t know who you are I can only provide general information here, which is that some machines will take days or weeks to prepare if special customization is requested, however timing can absolutely be confirmed in advance. For in stock machines, a tracking number will be provided within 24-72 hours, depending on the physical size of the equipment. If any questions or clarification is needed, clients can contact us by email or chat or phone 7 days a week.

      Replying to RejuvaFresh.com

      The comment must be at least 10 characters.

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Rating on other websites

  • Trustpilot

    4.8

  • Sitejabber

    5.0

Business information

Category:

Beauty & Well-being

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

RejuvaFresh.com is 91 out of 217 best companies in Beauty & Well-being on RealReviews.io

About RejuvaFresh.com

Rejuva Fresh, LLC stands as a prominent developer and distributor of professional beauty machines and aesthetic solutions in the USA. They are committed to facilitating effective skin rejuvenation and body sculpting for both clients and practitioners. Offering an extensive range of non-invasive equipment, their catalog includes ultrasonic cavitation, EMS body sculpting, cryotherapy, hydro dermabrasion, microneedling, HIFU, cosmetic lasers, and more. In addition to their products, Rejuva Fresh provides valuable support through personalized training and certification, ensuring that clients are well-equipped to utilize their professional equipment to its fullest potential. It's a one-stop destination for those seeking top-notch aesthetic solutions and expertise.

Key Details:

  • Location: The company is headquartered in Ellsworth, United States.
  • Founders: Polly Jacobs owner of RejuvaFresh.com.
  • Foundation Date: The company was established in the year 2021.
  • Translation language
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