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Postmates.com Reviews - 6

3.0

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Summary

Postmates.com has a 3 - star rating from 6 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    1%

    no reviews

    no reviews

  • 4 stars

    33%

    2 reviews

    2 reviews

  • 3 stars

    33%

    2 reviews

    2 reviews

  • 2 stars

    33%

    2 reviews

    2 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • R

    Richard

    1 reviews

    All stages of delivry were

    All stages of delivry were clearly communicatd n readily visibl. Postmates would snd notificatns to my phone to let me know when my driver was picking up my order, five minutes away, n rite around the corner. The delivry driver was respectful n delivred my order promptly. My food was in perfect conditn. Postmates gives us an option to add or remove tips, includng the initial tip we include wen we first hit order. This allows us, the customer, to have the power to judge our delivries appropriately. I rlly like this feature.

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  • J

    John F.

    1 reviews

    Food arrived on time and was still warm.

    Food arrived on time and was still warm. The driver had to rely on Google Maps since the Postmates map had my adress wrong.

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  • R

    Roger Garcia

    1 reviews

    The food I got and the merchant were good

    The food I got and the merchant were good, but I gave 3 stars because Postmates didn't send a notification when my order was on the way or when it arrived. Later, I received a message asking, "Did your order arrive?" That’s when I realized my food was sitting outside on my doorstep for who knows how long, and it was already cold by that time.

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  • C

    Cathy

    1 reviews

    United States

    The food wasn’t warm when it got here.

    The food wasn’t warm when it got here. This was a bit annoying because our microwave stopped working that day, and we didn’t want to cook. (That's why we decided to order). The delivery came at the very end of the estimated time, which I think might have caused the food to be cold.

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  • J

    John

    1 reviews

    DEAD COLD FOOD

    Postmates claimed my order would arrive in 30-45 minutes, but suddenly changed the delivery time to 7pm right after I paid. I couldn't cancel the order, leaving me with food that arrived 40 minutes later than promised and was cold.

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  • A

    Anonymous

    1 reviews

    Terribly bad service

    Terribly bad service. They charged $70 instead of $35. They put in extra charges for services they don't tell you about.

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Rating on other websites

  • Trustpilot

    3.3

  • Sitejabber

    1.1

  • Reviews.io

    1.0

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Category:

Takeaway

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Postmates.com is 34 out of 44 best companies in Takeaway on RealReviews.io

About Postmates.com

Offering convenience at your fingertips, this service ensures swift delivery of lunch, groceries, office supplies, and more, directly to your doorstep, around the clock. Utilizing a fleet of friendly Postmates equipped with cars and bikes, orders are swiftly retrieved and delivered from a diverse range of local restaurants and stores. With a promise of efficiency, items are typically delivered within an hour, catering to busy schedules and urgent needs. Customers can rely on this reliable delivery service to fulfill their cravings or essentials with ease, enhancing convenience and accessibility in their daily lives.

Key Details:

  • Location: The company is headquartered in San Francisco, CA, United States.
  • Founders: Postmates.com was founded by Bastian Lehmann, Sean Plaice, and Sam Street.
  • Foundation Date: The company was established in the year 2011.

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