Dennis was calm and professional throughout.
Dennis was calm and professional throughout. Whenever I shared my thoughts or worries, he adjusted his approach to meet my needs. He never got upset, even after working for several hours, and was always ready to keep going until the issue was solved. The only thing I wish was different is that the whole process took quite a while. To management: maybe think about getting the ability to remotely view someone's page and talk on the phone. With clear consent, which Chat GPT can help create, this could save time. The small cost for the technology would be worth it, helping you serve more clients faster.
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PDFAid
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Hello, Peter! Thank you so much for sharing your experience! We really appreciate your feedback and will definitely consider your suggestion about improving the support process. We are glad to hear that Dennis was able to assist you in a professional and patient manner. If you have any other questions or concerns, feel free to reach out. We’re here to help! Best, James, PDFAid Support [email protected] or +44 (808) 501-2541
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