Montway.com Reviews - 8

The timely calls upon pickup

I wholeheartedly recommend this company for their swift and friendly delivery service. While the communication is excellent, a small improvement could involve taking photos during vehicle pickup to enhance transparency. Nevertheless, the timely calls upon pickup and ongoing text updates from the driver contribute to a positive and reliable experience.

I've used it 3 times now, no regrets.

I've used it 3 times now, no regrets. I tried another company this time because it was a bit cheaper, but they couldn't pick up my car for a week (I booked 2 months ahead). I decided to call Montway before driving my car across the country. They picked it up in 2.5 hours and delivered it 3 days later, safe. The drivers were good!

They talked like they said they would and told me what was going on

They talked like they said they would and told me what was going on. The driver showed up before we said, but called me hours ahead and again when he was nearby. The driver was nice and did his job right. The car arrived in 7 days, just like they said it would, even though it was a long way.

Top-notch vintage car transport service

I entrusted my rare vintage car to their care, and the experience exceeded expectations. The transport was swift, and the driver displayed professionalism, handling my vehicle with utmost care. I wholeheartedly recommend their services to anyone seeking exceptional vintage car transport.

The company was real good.

The company was real good. The driver got our car like he said. He was real nice and told us when he'd bring it. He brought it on time with no problems.

The experience was all over the place.

The experience was all over the place. The price for the Chicago to Tuscon trip was fairly good (better than others), but the driver got the car too soon and dropped it off early before we arrived. This caused a lot of stress since we had trouble talking to the driver due to language problems, and it was hard to find out where he was. Montway didn’t help much, and when I tried to get their support, nobody got back to me until three days later after the car was delivered. I probably won’t use them again.

I contacted an agent to discuss

I contacted an agent to discuss shipping my 1930 Model A, emphasizing the importance of not charging my card until the car was on the carrier. Despite this assurance, my card was charged the next day without the car being picked up. When I attempted to cancel, I was hit with a $239 fee. The misleading information provided to secure my business is disappointing and raises concerns about their credibility.

I wouldn't recommend using this

I wouldn't recommend using this company. They seem nice when you're making arrangements, but when issues arise, they're not helpful. My car was supposed to be delivered within a 2-week timeframe, but it took them 3 weeks longer. This delay ended up costing me an extra $400 in storage fees.