Kafene.com Reviews - 16

Just went through a divorce, moved

Just went through a divorce, moved into a new place, and was in need of a new bed. The online ordering was easy and after choosing a mattress and box spring, I also picked out a nightstand that I loved. Everything was packed and loaded into my truck in under an hour from beginning to end.

The team was polite and really helpful.

The team was polite and really helpful. I scheduled a meeting for the next day, and they got me back on the road in under an hour. They certainly made us feel relaxed and like important clients. I value good customer support, and the crew all provided us with just that!

When I met Daniel, he patiently explained

When I met Daniel, he patiently explained to me how I can apply without harming my credit. He provided me all the tips to buy the bed set. I wondered why I should look anywhere else; he shared all the details I needed.

The quick and efficient way my application

The quick and efficient way my application and request were managed. It's really reassuring to see that some companies are ready to offer support to those who might need a bit of assistance.

I was really pleased with the team's expertise and the owner's help.

I was really pleased with the team's expertise and the owner's help. I went in to get used tires, but the owner arranged for me to get new ones. Many thanks, affordable tires.

I was so happy when I got approved

I was so happy when I got approved and I’m considering going with the 90-day agreement to pay it off quicker. A year-long lease isn't really what I need right now.

The workers at Lakeside Furniture really knew

The workers at Lakeside Furniture really knew what I was looking for and went to grab it right away. Sonya was also very nice and supportive.

Kafene is a nice company and honest they suport

Kafene is a nice company and honest they suport when no one else does. Liked my leassing with them and it was easy to work with their team.

Kafene has been easy for me to get the extra

Kafene has been easy for me to get the extra I need after the first buy, the extras have been helpful. Easy to apply and get approved.

The place is really good, could use some more space but

The place is really good, could use some more space but it’s still really neat and tidy. Staff know their stuff and always give help when you ask somethng, they make you feel welcome. Service was really good, just wish the prices were shown clearly on the items so people don’t wonder about it. We will tell our family and freinds to come here too.

The salesman was polite and very helpful.

The salesman was polite and very helpful. The application was simple and I was happy to get some credit. The financing and deal closing went without any problems.

They gave me a call to check if my product

They gave me a call to check if my product arrived in good shape and also wanted to know if I was happy with how it worked.

Read your contract carefully

When dealing with any company that offers loans or financing options, like Kafene, it is essential to thoroughly read the contract before signing. Kafene, for example, may advertise financing plans that seem straightforward, but if you're unable to meet the payment terms, you could face unexpected and substantial increases in the amount owed. I recently purchased furniture from Kafene totaling $2,050, intending to pay it off in cash. I paid $1,107 before the cash price term expired. However, when unforeseen circumstances prevented me from continuing payments, the total amount owed suddenly increased to $4,311 from the original $2,050. When I contacted Kafene’s customer service, they informed me that this was outlined in the contract and that I had agreed to these terms, which was correct. Kafene's contracts may involve extremely high-interest rates and fees—in my case, nearly a 95.65% increase. This experience taught me a critical lesson: always read the contract carefully before agreeing to any terms. If you do not fully understand the terms or find them unfavorable, consider avoiding companies like Kafene altogether. Hidden fees and high-interest rates can lead to a significant financial burden that far exceeds your original expectations.

Absolute money hungry crooks

Absolute crooks. Did 3 months same as cash finance for $5k, called them 2 weeks before final payment to pay off amount $27, and paid what they told me. 2 months later they start charging my account. When I inquired they said I was $26 short so now owe them $6000 or $3006 pre payment! If this has happened to anyone else please respond to this review as I'm looking to start a class-action. I'm sure I'm not the first person theyve done this to.

So, the other day my

So, the other day my family—my wife, three kids, and I—were in El Paso, TX, near Sunland Park Mall. We decided to drop into Mattress Liquidators just to see what they had. It was kinda late, only a couple hours before they closed, and we were traveling from New Mexico. Honestly, I wasn’t expecting much and was already thinking about where else we could go. But then we met Robert and his team. From the get-go, they were super welcoming. Robert, in particular, stood out. You could tell he knew his stuff and was well-prepared. He was also incredibly kind and patient, especially with my kids running around the store. He introduced us to this financing option through Kafene, which was a game-changer. Without that, we probably would have just walked out. But Robert made everything so easy. He ran a quick credit check and helped us pick out our very first king-sized bed. The whole process took less than an hour. I was really impressed by how smoothly everything went. Robert was professional but also very personable, making us feel comfortable and confident in our purchase. We left the store feeling happy and satisfied with our new bed. It's not often you get such a seamless shopping experience, especially with kids in tow. If you’re ever in the area and need a new mattress, I’d definitely recommend stopping by and asking for Robert. We’ll be back for sure.

Got my furniture lease paid

Got my furniture lease paid off before the price hike would've doubled my payment from $3000 to $6700. Now they’re saying I owe another $800 to actually own the furniture. It’s mind-blowing. No way these positive reviews are real. Maybe written by their own employees. By the way, kafene isn’t even a furniture store, so they don't control how fast you get your stuff. I got my furniture delivered 4 weeks before the early payoff option was due, which means 2 months after I first bought it. They straight up refused to pause or hold the payments, so I ended up paying for furniture I didn’t even have for those 2 months. Honestly, the whole experience felt like a mess. Waiting forever for the furniture and then dealing with unexpected extra charges just makes you wonder how they run their business. It’s frustrating when you think you’ve taken care of everything only to find out there’s more money to be forked out. Wouldn’t recommend this to anyone who values clear communication and fair dealing.