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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Watch Store

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

JacobTime is 16 out of 17 best companies in Watch Store on RealReviews.io

Customer reviews

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Summary

JacobTime has a 3.3 - star rating from 7 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    58%

    4 reviews

    4 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    42%

    3 reviews

    3 reviews

  • J

    Jeremy

    1 reviews

    When my CITIZEN proximity watch arrived

    When my CITIZEN proximity watch arrived, it didn’t come in the original citizens box. I reached out to Jacob’s time, and Michelle responded promptly. I sent her pictures of the packaging, and she assured me they would send the right citizens box. It's a small detail, but it means a lot. The prices were fair, and the customer service was really good. I’d suggest them for your next buys. Thanks!

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  • E

    Eloisa Sandoval

    1 reviews

    United States

    I had a really tough time getting in touch with

    I had a really tough time getting in touch with the customer service team. I received two orders of the same item. I sent multiple messages but never got any response or help. I won’t be purchasing from this company again. Terrible experience. No one has reached out to fix the problem.

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  • D

    Daniel G.

    1 reviews

    My encounter with this business surpassed all expectations

    My encounter with this business surpassed all expectations. The pricing was unbelievably attractive, and the express shipping across the U.S. was a game-changer. I highly recommend this business and eagerly look forward to making future purchases with them.

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  • S

    Shawn G

    1 reviews

    Exactly what I ordered

    Exactly what I ordered, almost 2/3 cheaper than other sites, arrived in 2 days. If other Jacobtime products are like this, it's a smart move to order from them. I'll definitely consider them again.

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  • K

    Kelvin Smith

    1 reviews

    This company deserves no stars, it's a blatant scam

    This company deserves no stars; it's a blatant scam. My $120 shoe order resulted in receiving worn-out, used shoes instead. Attempts to contact them via email failed, and all four provided phone lines went unanswered. The email bounced, and no return information was available on their website. It's a distressing situation with no means of resolution. Consumers must be cautious—this fraudulent operation is deceiving customers with false advertising and providing no channels for communication or returns. Stay vigilant, and avoid falling victim to this unscrupulous business.

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  • A

    Anonymous

    1 reviews

    ZERO STARS - Total rip-off! I

    ZERO STARS - Total rip-off! I got scammed with a bogus shoe order. Instead of the $120 pair I paid for, they sent me beat-up, second-hand shoes. Attempted to reach out via email, but the address was a dead end – my message bounced back. The order number led nowhere, and their website lacked any info on returns. Tried calling all four listed numbers, but no luck – no one picked up. Watch out, this company is shady!

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  • L

    Lori B

    1 reviews

    This company is awful.

    This company is awful. I bought shoes, got old ones almost wrecked, not the pricey ones I wanted. Couldn't email them; it bounced back. No return info on the site. No one picked up the phone on any of the four numbers. Watch out!

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Rating on other websites

  • Trustpilot

    3.9

  • Sitejabber

    1.8

  • Yelp

    1.6

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Watch Store

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

JacobTime is 16 out of 17 best companies in Watch Store on RealReviews.io

About JacobTime

With a rich heritage spanning over 25 years in the watch industry, Jacob Time has evolved into a prominent online retailer. Despite the shift to an online marketplace, the family-owned company remains committed to its core values of providing high-quality watches at affordable prices. Jacob Time, Inc. has solidified its position as one of the largest timepiece distributors in New York through decades of growth and excellence. The diverse range includes renowned brands like Armani and Citizen, each product backed by a history of exceptional service, emphasizing the brand's unwavering dedication to customer satisfaction.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2005.
  • Translation language
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