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GoPro is 361 out of 367 best companies in Software on RealReviews.io

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Summary

GoPro has a 1.5 - star rating from 6 reviews, indicating a low level of customer satisfaction!

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    3 reviews

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  • A

    Ash

    1 reviews

    My GoPro 10 stopped turning on after very little use.

    My GoPro 10 stopped turning on after very little use. None of the three batteries I purchased work with it. When it did work, it got too hot quickly. The screen turns black when I charge it now. I contacted GoPro many times but never got a response. It's hard to find contact details and emails never get replies. Customer service is bad, camera quality is poor, lots of problems. Be careful spending money with GoPro.

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  • L

    Liam

    1 reviews

    Disappointing.

    The Hero12 develops bluetooth problems shortly after purchase. It frequently disconnects from devices, and the menus are buggy, making cloud storage nearly unusable. Spent 2-3 hours nightly on vacation trying to upload videos, often failing mid-process and blaming wifi, despite testing on various networks. Makes capturing travel videos a frustrating ordeal. Not recommended.

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  • S

    Sally

    1 reviews

    Gopro didn't sync right.

    Gopro didn't sync right. Phone support was useless. Lady just kept saying basic stuff and put me on hold. Promised call in 2 hours, but called back 4 days later, suggesting a new USB cable. Really? No help at all. Awful.

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  • B

    Brad Floyd

    1 reviews

    Placed an order on 18 July, UPS indicated

    Placed an order on 18 July, UPS indicated a label was made at 3:45 PM on 18 July and it would ship via 2nd day air. GoPro's order status page shows delivery should be on 22 July. Two weeks later, there’s no update on the order status or UPS tracking. I contacted customer service twice with no result. Next, I’ll try to request a refund on my credit card.

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  • P

    Paul Haycock

    1 reviews

    United Kingdom

    Avoid this company, you’ve been cautioned.

    Avoid this company, you’ve been cautioned. Their cloud storage is terrible, very unreliable, and not worth the hassle. Trying to use it will only make you mad. There are much better cameras out there, pick one of those. At this point, slow go might not last long.

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  • N

    Nikos

    1 reviews

    Greece

    My $500 camera worked for 5 uses

    My $500 camera worked for 5 uses and then stopped. When I contacted them, they wanted me to pay 2 different fees to get it replaced. Together, the fees cost almost as much as the camera itself. GoPro isn’t good anymore. Don’t rely on them.

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Rating on other websites

  • Trustpilot

    1.4

  • Reviews.io

    1.9

  • Sitejabber

    1.3

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Software

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

GoPro is 361 out of 367 best companies in Software on RealReviews.io

About GoPro

GoPro is dedicated to enabling individuals worldwide to capture and share their experiences in immersive and exhilarating ways. With a fervent belief in the enriching power of sharing life's moments, GoPro is committed to making life more meaningful and enjoyable for its customers. Embracing diversity within its workforce, GoPro ensures representation for all groups, fostering an inclusive environment. Originating from the vision of a photo and video enthusiast seeking innovative filming methods while surfing, GoPro has evolved into a globally beloved brand renowned for its versatile and empowering products. As a beacon of positivity, GoPro celebrates excellence and inspires individuals to pursue their passions wholeheartedly.

Key Details:

  • Location: The company is headquartered in San Mateo, CA, United States.
  • Founders: GoPro.com was founded by Nick Woodman.
  • Foundation Date: The company was established in the year 2002.

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