I enrolled in their course and paid the
I enrolled in their course and paid the required fee without being informed about the need for my citation number during registration. When I later had access to the citation, I resumed the course, but to my surprise, the website initiated the course without prompting for the citation. After contacting customer service, a representative was able to add the citation number.
Upon completing the course, I noticed a discrepancy in the citation number on the certificate, differing by one letter. Subsequent calls to rectify the mistake resulted in being informed that a $10 fee would be charged for the correction. There was no acknowledgment of the company's potential typo, and I had to bear the cost of their error in addition to the course fee. Due to this lack of accountability, I cannot endorse this company and suggest exploring alternative options among the numerous available choices.
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