FastoolNow.com Reviews - 18

FastToolNow is a great choice

FastToolNow is a great choice for foundation crack repair materials. Their prices are good, delivery is fast (took about 5 days to get to me in CA), and their customer service is reliable. Whenever I need these materials, I always turn to FastToolNow because they offer a solid service.

Great! The item was as described

Great! The item was as described and shipped quickly. The tool's quality is solid. I'll definitely consider them for future purchases. Used a Milwaukee cordless angle drill to get under the sidewalk in about two minutes. Got more than my money's worth.

Impressive prices, swift delivery

Impressive prices, swift delivery (received my order in just 5 days in CA), and top-notch customer service make FastToolNow my go-to for foundation crack repair materials. Their efficiency and quality make them the ultimate choice.

Austin was quick to answer my questions

Austin was quick to answer my questions about RamBoard products. He understood what I needed, assisted me in canceling an order and placing a new one on the same day, and the product arrived within the specified timeframe.

Great customer service.

Great customer service. Even though we didn't find out that the part was made wrong until I registered it. They fixed it with no questions. Every time I called, whoever I talked to treated me as a valuble customer. Thanks

Overall grate experience.

Overall grate experience. The electrical cord reel they sent me was defective. I put in a claim and a new one was sent. I'd buy there again. Thank you for a grate experience.

Appreciate the prompt service; will

Appreciate the prompt service; will certainly rely on your resources for future equipment replacement parts. Coming from Canada, the efficiency is noted and valued.

This company is noteworthy, offering

This company is noteworthy, offering reasonable prices alongside commendable services and swift shipping. I anticipate engaging in future transactions with them.

Good selection of construction materials.

Good selection of construction materials. Affordable prices! Awesome service! Fast delivery! Definitely recommend!!

Ordering parts was a breeze.

Ordering parts was a breeze. The staff responded promptly to my questions. The prices are reasonable.

We require six electric hose reels.

We require six electric hose reels. The first reel has been successfully delivered. However, the delivery schedule for the remaining five has become problematic, with two expected in the next two weeks and the remaining three slated for the end of March, possibly. While acknowledging that factory output is beyond your control, this delayed delivery poses a concern for our timeline.

Great prices for Simpson Strong-Tie

Great prices for Simpson Strong-Tie foundation epoxies and tools, very quick service, but the box that the epoxies came in looked like a bird sh-t explosion happened inside after one of the ETR epoxy paste containers broke and spread white goo everywhere. Apparently one sheet of crumpled Kraft paper isn't enough padding for these containers...

The company's customer service

The company's customer service representatives addressed all my inquiries and assisted us in finding solutions to resolve our issue.

I gave them a 2 for their quick

I gave them a 2 for their quick response to the missed pic product. The first order was incorrect size threaded rods of 1/2" instead of ordered 3/8". Nuts and washer were correct size. They quickly resent at no charge 4 more rods that were again 1/2" wrapped with a printed 3/8" tag. The rod size has been confirmed at the local hardware store. Decided to oversize my project but had to purchase 1/2" nuts & washer that costed $40.00 for I just want to be done with this project! Good service but poor product markings twice.

As a long-time client of fastoolnow, my business orders have generally been smooth

As a long-time client of fastoolnow, my business orders have generally been smooth. However, the latest order was incomplete, and attempts to contact them for resolution have been met with silence. Disappointed with the unresponsiveness, as it deviates from the usual positive experience. Hoping for a prompt resolution to the issue to maintain the trust built over the years. Communication and timely problem-solving are critical aspects that contribute to a positive client experience, and I anticipate a swift and satisfactory resolution from fastoolnow.

I've been a loyal customer of

I've been a loyal customer of fastoolnow for years, relying on them for my business supplies. Unfortunately, my recent order was a letdown – it arrived incomplete, and attempts to resolve the issue through contact have gone unanswered. The service, once seamless, now leaves much to be desired. Disappointing experience, hoping for a swift resolution.

I got my hands

I got my hands on the battery-operated 22oz chalk gun for Simpson double tubes, and wow, what a game-changer. No more battling with hand-operated guns and the dreaded carpal tunnel. This tool is a must-have for anyone tired of manual chalk guns. It’s smooth, efficient, and saves a ton of time. Plus, ordering from FastoolNow.com was a breeze. Their customer service is top-notch, making the whole experience even better. If you’re on the fence about getting one, just go for it. You won’t regret it. This tool is definitely a keeper. Sam from Portland, Oregon :)

I was looking to get

I was looking to get an estimate from this company, but things took a turn. I called up, but couldn't send my request via email at that moment. The person on the other end hung up on me. I called back to address this, and it turns out it was the owner who hung up. It felt like they didn't need my business. Well, guess what? I’ll be taking my $75k monthly sales somewhere else where they actually value their customers.