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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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Travel Agency

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

CruiseAway.com.au is 93 out of 198 best companies in Travel Agency on RealReviews.io

Customer reviews

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Summary

CruiseAway.com.au has a 4.8 - star rating from 5 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    80%

    4 reviews

    4 reviews

  • 4 stars

    20%

    1 reviews

    1 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • J

    Joe

    1 reviews

    United States

    We booked our wonderful holiday package

    We booked our wonderful holiday package and we can’t say enough about how much we enjoyed the booking process from start to end. We were so happy with how everything turned out. The cruise, the hotels, and the tour were all fantastic. Our tour guide knew a lot and had a great sense of humor. Now that we’re back to reality, we’re already planning our next trip. Looking forward to the next adventure. Thanks Cruiseawy!

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  • R

    Rob B

    1 reviews

    Julie @ Cruiseaway gave us solid support

    Julie @ Cruiseaway gave us solid support with her experience and helpful insights. Very nice service and attention to our needs. The booking went smoothly and without any hassle. Thanks Julie, you're awsome.

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  • S

    Saint Saint

    1 reviews

    Very pleased.

    Teresa asked many questions and worked to make sure the cruise matched our budget well. It showed she cared about our family’s plans. All questions were welcome. We will book once more. Thanks

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  • R

    Rachael M.

    1 reviews

    United States

    Great experience with CruiseAway.

    Great experience with CruiseAway. From the initial call to the customer service, everything was smooth. I had a lovely vacation and can't wait to book again soon.

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  • A

    Anonymous

    1 reviews

    Australia

    So far, things have been pretty okay.

    So far, things have been pretty okay. We picked Cruiseaway because they had cabins available on a cruise that the cruise line showed as sold out. There are 2 couples making reservations. At first, their communication and explanations were clear, and we paid a deposit with the understanding that we'd make the second payment a week later. The second payment was made, and a receipt was issued. The only problem we encountered was that we were later told there was an error in the value of the second payment, and that additional payment was needed. We are now left wondering if there will be any more surprises. Since the final payments are due in about two months, my experience isn’t complete. Aside from the payment issue, the initial interactions have been fine so far.

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Rating on other websites

  • Yelp

    4.0

  • ProductReview

    3.5

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Travel Agency

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

CruiseAway.com.au is 93 out of 198 best companies in Travel Agency on RealReviews.io

About CruiseAway.com.au

CruiseAway is Australia's first dedicated online cruise retailer and a fully licensed, CLIA-accredited travel agent. Based on the Gold Coast, its team of experts offers over 30,000 cruise options, from luxury and world voyages to European river and expedition cruises. CruiseAway also specializes in exclusive packages that include flights, pre- and post-cruise stays, tours, and excursions. Since 2014, it has been part of German-based DREAMLINES GmbH, a leading cruise travel agency in Europe. CruiseAway is committed to providing a wide variety of cruises from the world’s most reputable cruise lines.

Key Details:

  • Location: The company is headquartered in Varsity Lakes, Queensland, Australia.
  • Founders: CruiseAway is wholly owned by Dreamlines GmbH.
  • Foundation Date: The company was established in the year 1995.

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