CreativeLive.com Reviews - 7

This compny's cource

This compny's cource "Baby Safety and Posing ..." by Kelly Brown was just right for me. As a beginner in photography, I needed somethng to learn newborn photograhy. This cource explained everythng well and gave me enough time to understand.

I've been purchasing courses from them for a few years

I've been purchasing courses from them for a few years - off and on - always during sales. Lately, it seems they're falling behind - not many new offerings - especially in photography - very little current stuff on new mirrorless cameras and drones - some courses are quite old - they always have sales. I think competition from YouTube is taking its toll - wouldn't be surprised if they are acquired.

Been purchasing courses from them for a few years

Been purchasing courses from them for a few years, now and then, mostly during sales. Lately, seems like they're lagging, few new offerings, especially in photography. Not much on latest mirrorless cameras or drones. Some courses are quite old. Always seems like they're having sales. Competition from YouTube might be hurting them. Wouldn't be surprised if they get bought out.

Poor customer service.

Poor customer service. I had a disappointing experience with the customer service of this company. The senior representative did not understand my questions and kept giving me generic responses, showing they didn’t know their system very well. It took 4 days to resolve my issue, and during that time, the deal I wanted to buy expired, so I couldn’t get the course at the lower price. He also ignored my requests to escalate the issue or talk to a manager about the poor handling of my case. I won’t be buying courses for hundreds or thousands of dollars if this is the kind of support I’ll get when there’s a problem. I’ve never had this kind of experiance with other companies.

I've been buying courses from them for a while now

I've been buying courses from them for a while now - on and off - always when there's a sale. Recently, I feel like they're lagging behind - not many new courses, especially on photography - there's barely anything on new mirrorless cameras and drones - some of their courses are quite outdated. They seem to always have sales going on. I think competition from YouTube is having an effect - it wouldn't surprise me if they get bought out.

Terrible company.

Terrible company. First of all, I really dislike that they automatically renew without sending email reminders if you wish to cancel. Secondly, they charged me twice with this auto renewal. Now I have to wait a week for customer service to reply to me. Be careful, buyers!

Really bad experience

Really bad experience, the website crashes constantly, takes forever to load, the courses are not worth it, wouldn't suggest this site to anyone.