DOES NOT HONOR 90-DAY MONEY BACK GUARANTEE
I made the mistake of ordering 3 cat caves from Cattasaurus because, as it turned out, my cats were totally uninterested. I gave my felines a month to warm up to these caves, but they are more excited about the Amazon boxes we get on a regular basis. Luckily, this company claims to have a 90-day money back guarantee: "Cats love it or you don't pay." Unfortunately, there are no instructions on how to set up a return and refund. I sent the company 3 emails, and 2 messages via their contact page, but did not receive a single reply. I tried calling them, but the line was permanently busy. I am getting the impression that this is intentional so they don't have to honor their return and refund policy. It's a scam, and I just wasted a whopping $138. Don't make the same mistake!
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