Caddymoving.com Reviews - 132

Caddy Moving never paid me for work, I’m

Caddy Moving never paid me for work, I’m not a professional worker, just hired through Craigslist. They promised $25/hour plus gas money, which should be $25 total. I haven’t got paid for two days now. When I asked first, they said there was a problem with PayPal and asked for my Cash App. After that, nothing. They don’t pick up calls. They only reply by text after voicemail and keep giving excuses. My lawyer is already handling it. They made us sign a strange contract that says no class action lawsuits, but that’s illegal, so this will be their end. I want everyone in the company to face justice.

I received a text on the day of the move

I received a text on the day of the move, just an hour before they were supposed to show up, informing me of a two-hour delay. This was quite inconvenient as I had already arranged the truck. Expressing my dissatisfaction, the representative assured me she would keep me updated. At 12:95, I reached out to inquire about the whereabouts of the movers. To my dismay, I was informed that, unfortunately, after consulting the dispatcher, they had no one available. When I pressed for details on when she spoke to the dispatcher, the promised updates had clearly fallen short. Despite my frustration and insistence on speaking to someone with answers, my request went unacknowledged. It appears that, as is often the case, calls are not escalated. With a truck on-site and a mandatory move-out deadline looming, there was a noticeable lack of proactive efforts to address my predicament. It leaves me questioning how this company manages to sustain its operations. If the service cannot be provided, empty assurances are not a satisfactory resolution.

I did a job for Caddy Moving on 7/29

I did a job for Caddy Moving on 7/29, and Daisy, their rep, said I'd get paid right after finishing. It's just $50 they owe me. I’ve left a bunch of voicemails, sent texts, and a couple of emails. All I’ve heard back is, "I've let the finance team know." Now it’s 7/30 at 9 pm, and I still haven’t been paid or heard back from them. Most of my texts and voicemails are still unanswered.

Really good service for my move!

Really good service for my move! I searched for movers and got high quotes with 2 hour minimums. I just needed 5-6 heavy items moved about a mile. Not many steps and easy drop off. Most movers I found wouldn't take the small job or tried to charge extra. Not Caddy! I booked 1 hour, and we finished in less time. The movers arrived on time, were polite, and smart with the plan. *I was prepared, so maybe 1 hour isn't for everyone. Caddy had the best prices and model for me. I had my own truck but needed help with the big items. Caddy worked well for that, and I'd use them again for similar moves. Finally, I liked the customer service. I could reshedule my move easily and got updates on the arrival time.

I had a good experience with Caddy Movers

I had a good experience with Caddy Movers, but I don't think I will use them again for my moving needs. It was challenging to arrange for two movers on short notice, and the service did not meet my hopes. While the movers did their jobs, they seemed rushed and a bit careless with some items. Sam and Isaiah were fine, but I expected more from the team. I might consider other options next time, as I don't want to risk my belongings. Overall, I was not really satisfied with Caddy Movers and may look elsewhere for future moves.

They were fast and efficient.

They were fast and efficient. They arrived promptly on time and treated our belongings respectfully. They arranged everything as directed and were finished on time. I would definitely recommend them and will use them for my next move.

They were amazing!

They were amazing! From my first phone call to the workers who came to help. The workers showed up early and were the two nicest guys ever. They stuck to their price quote and took good care of my things while moving quickly.

These guys weren't just great

These guys weren't just great with moving boxes, but they had a knack for packing that U-Haul truck to the max! 📦🚚 And the real kicker? They managed to wrangle a whopping 430 lb piano! Now that's some serious heavy lifting!

The info they gave about the job was spot on.

The info they gave about the job was spot on. They mentioned a tip, which I wasn’t sure about, but I did get one just like they said. The job was quick and simple. I’ll definitely be coming back.

The movers were awesome and really professional!

The movers were awesome and really professional! Great company overall. I would definetely suggest Caddy Moving to my friends and family. I’ll surely use their service again! :)

The team showed up right on time and worked quickly

The team showed up right on time and worked quickly, being very polite throughout. I hired 2 workers for 1 hour, and they managed to unload my container within that period.

The movers were very nice and professional!

The movers were very nice and professional! Really good company. I would strongly suggest Caddy Moving to my friends and family. I will surely use their service again! :)

Caddymoving was the best

Caddymoving was the best when it came to my move. 🚚💪 They were total pros and super helpful throughout the process.

Our move with Caddy Moving was very smooth.

Our move with Caddy Moving was very smooth. The team was professional and very helpful all the way. Good job.

Caddy Moving was on time, professional

Caddy Moving was on time, professional, and handled everything with care. I would definitely recommend them.

The company did a great job.

The company did a great job. The team was good at their job and made moving a simple process. Good work!

The moving crew did a amazing job.

The moving crew did a amazing job. They were quick, cautious, and helped us move without stress. Thanks

There were some miscommunication with

There were some miscommunication with mover availability and I canceled and was charged without any work being performed. I received an apology from the owner and all chargers were dropped. The owner of this company has integrity and they will strive to correct any problem or mistakes that are made.

They refunded the extra charge

They refunded the extra charge, but make sure to ask lots of questions if you decide to use them because it's not as simple as they say.

I set up for the movers to come days before.

I set up for the movers to come days before. They showed up late because of "jobs running over" and then cancelled just after I picked up the rental truck and was heading to the site. They promised they could come three days later, first job of the day. I rented another truck and drove there, then 15 minutes later they texted that their movers were still working on a job (at 9:30am) and said they'd arrive by 1. By 11:30, they texted saying they were still trying to get the people for the move. UNBELIEVABLE I had to find new movers and what should have been done by 11am took until after 4pm. These movers are not dependable or trustworthy and should be avoided.

Dealing with Caddy was not a good experince.

Dealing with Caddy was not a good experince. They gave me wrong information about the minimum time (it was 3 hours, not 2), and the movers came without the tools they were supposed to bring, like dollies or moving blankets. I also had to deal with wrong invoices multiple times, fixing their mistakes myself. One of the workers was new, and they ended up damaging my furniture by hitting it against the walls. They didn’t even have water with them, which seemed unprofessional. On top of that, the workers mentioned issues with not getting paid properly by the company. This company needs to do better for their customers and workers alike.

This company doesn't pay its movers.

This company doesn't pay its movers. They cut off their workers after a few jobs and after putting in a lot of hard work for customers. They are banned in many states and operate under different names to hide their actions. They charge you way more than what they pay the workers, who are left to deal with the mess. They change names quickly, like they are trying to hide something. Stay away from this shady business. Call me if you want more info. Seven two 0 six too 8 three two nine for. The Department of labor can't stop them, and the bills just keep adding up, leaving the crews to cover the costs.

My experience with this company was terrible.

My experience with this company was terrible. They canceled just before the scheduled time, leaving me scrambling to find alternatives. Even after they promised to send someone, no one showed up. They're unprofessional and won't refund my money. Don't waste your money on them. I'll be filing a complaint with the authorities for withholding my deposit.

I worked with them not long ago and yep

I worked with them not long ago and yep, you all are right – they dont give payment to workers. They dropped me from 3 jobs and said I'd get gas money, but it never came. I even did a job near Memphis TN on the 4th, and still no pay, now they dont reply. I wont do any more jobs for this place and joining others to start a class action case.

I hired 2 movers but only 1 came.

I hired 2 movers but only 1 came. Caddy couldn't find another so I ended up helping. Move not finished, still need to move more, hiring different company. The one mover who came did good alone. He was polite, respectful, did good job. 5 stars to him. Won't use Caddy again, couldn't move everything, caused issues.

I hired this company for my move

I hired this company for my move, and unfortunately, the movers left large holes in 3 walls and dropped the dolly, which caused my granite to break. They offered me just 40 dollars to settle the damage, but it ended up costing me over 1,000 dollars. I wouldn't recommend using them.

They waited until the day of the move to tell us they had just 1 mover.

They waited until the day of the move to tell us they had just 1 mover. Terrible. We booked a month in advance, so they had lots of time. Worst company around. Avoid them! Communication on moving day was all automated. Major fail!!

Run!!! Zero Out of Ten, I DO NOT RECOMMEND!!!

Caddy Moving deserves zero stars, because they take zero accountability!!!! I recently had a horrible experience with Caddy Moving company. I used their services twice on 2/7/25 and 2/8/25. Their website and social media posts/pictures gives the impression that they are sending professional movers but it is a complete misrepresentation. The guys that they actually send out look nothing like the movers that you expect to show up. On both occasions the guys that were sent smelled like marijuana, alcohol, and they talked way more than they worked. I had a bad experience both times but the second time was the worse, on 2/8/25. The second time, I scheduled two guys to come unload a trailer. They arrived 40 minutes late. One of the guys was very confrontational, loud talking, argumentative, and he even cussed and tried to fight me. This particular guy appeared to be intoxicated. He dropped one of my sofas twice, scratch my wooden dining room floor, scratched the backside of my loveseat, and dropped my dining table causing multiple scuff marks/chipped wood. Not to mention, he also set the front of one of my sofas on a wood rail which knocked a diamond stone out of the upholstery and almost punctured it. I called Caddy Moving to report the guys and the damages while the guys were still at my home. I was told that I had to pay the invoice but was given a 10% discount, totaling $13. I was also told to file a claim within 24hrs, photos attached, via a claim’s link that would be texted to me. After receiving the link I immediately completed the claim form and included over 10-15 photos worth of damages. In response, after review, Caddy Moving sent me $20 for damages to my furniture and floors. This is completely absurd and outright unprofessional after causing over $2000 worth of damages. I will never recommend Caddy Moving to anyone, even though it initially appears to be convenient, find someone else to do it! If you’re looking for a reputable, reliable, professional company with professional employees Caddy Moving is NOT the right choice. Save yourself the headache and money… RUN!!!

Don't do it!

DON'T DO IT! We used Caddy once in June and they cancelled on us THE SAME DAY as our scheduled move. One mover, Trey, showed up and worked like a dozen men to help us out. We opted to try them again, thinking that was a fluke. BIG, HUGE, ENORMOUS MISTAKE!!!!!! I booked the appointment two weeks ahead, called THREE TIMES, including at lunch on the day of the move to verify everything was still a go, AND 3-1/2 HOURS AFTER they were supposed to be there, THEY CANCELLED. We drove hours from out of state, and told them we had to be unloaded that day due to the truck rental and their response was to tell us the appointment before us ran over so they were skipping us, and going to the appointment after us so they could make it there on time and we would have to wait until the next day. AND I have the phone call recorded as proof. That's the kind of business you run? Someone confirms an appointment at a specific time on a specific date, and you tell them to just wait until the next day? And this is 3-1/2 hours AFTER you're supposed to be here? DONT WASTE YOUR MONEY WITH THESE LOSERS!!!!

NO SHOW

Well after reading all the reviews I figured it couldn't be that bad. Well I was wrong. The only reason I gave 1 star was because the saleswoman Genie was helpful. So I read about the no show reviews and picked up the phone amd called. Genie was very nice and when I expressed my concerns with the no shows she assured me it was because of the time period it was booked. IE: same day or next day. I scheduled a week in advance and Genie assured me no problem. Guaranteed. Well fast forward 1 week. Morning of move I get a call from dispatch that they can't get anybody to show. Really? Are you kidding. So after yelling and screaming the woman calls me back and says they can get 1 guy around 430pm. Mind you they were scheduled to arrive at 10am. And they really only had to move 4pcs. The rest of POD was boxes and bags. I said how is 1 guy going to carry a couch and dressers. She said will there be anyone else to help? No kidding. Needless to say I made some calls and got help. And told her to stick it. So no they are not worth the aggrevation.