This was a nightmare
This was a nightmare. I scheduled my move for 1pm, but the company asked to delay it until 3pm just 20 minutes before. Fine, I thought, two hours isn’t a big deal. But at 2:58pm, they couldn't find one of the movers and kept me waiting. I had rented a U-Haul and needed to leave town for the holidays. Finally, at 5:45, a guy named Kelcey showed up and damaged my stuff. When I confronted him, he got aggressive, blaming me for not labeling things. Loading my one-bedroom apartment took 2.5 hours, plus another mover’s car battery died, adding more delays. By the time we reached my new place, Kelcey refused to finish the job and argued with me. They promised movers at 8am the next day, but they didn’t show until 11am. Two competent movers finally got it done in 36 minutes. Now, the company is billing me for the “work,” despite my $500 in damaged goods and extra U-Haul day. No resolution from them, just a bill. Replace my items.
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