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Transportation & Moving

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Caddymoving.com is 283 out of 286 best companies in Transportation & Moving on RealReviews.io

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Summary

Caddymoving.com has a 1.6 - star rating from 132 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    15%

    18 reviews

    18 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    1%

    2 reviews

    2 reviews

  • 2 stars

    6%

    8 reviews

    8 reviews

  • 1 stars

    78%

    104 reviews

    104 reviews

  • Reviews from other countries:

  • B

    Brianna Nead

    1 reviews

    United States

    This was a nightmare

    This was a nightmare. I scheduled my move for 1pm, but the company asked to delay it until 3pm just 20 minutes before. Fine, I thought, two hours isn’t a big deal. But at 2:58pm, they couldn't find one of the movers and kept me waiting. I had rented a U-Haul and needed to leave town for the holidays. Finally, at 5:45, a guy named Kelcey showed up and damaged my stuff. When I confronted him, he got aggressive, blaming me for not labeling things. Loading my one-bedroom apartment took 2.5 hours, plus another mover’s car battery died, adding more delays. By the time we reached my new place, Kelcey refused to finish the job and argued with me. They promised movers at 8am the next day, but they didn’t show until 11am. Two competent movers finally got it done in 36 minutes. Now, the company is billing me for the “work,” despite my $500 in damaged goods and extra U-Haul day. No resolution from them, just a bill. Replace my items.

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  • I

    Illmatixx

    1 reviews

    United States

    I can't believe how shady

    I can't believe how shady this company is! I thought I'd get some easy gigs while job hunting, but wow, was I wrong. Worked for them a week ago, and they still owe me $50. Doesn’t matter if it's $50 or $200, you gotta pay people for their work. They bombard you with calls on the day of the job, making sure everything's done, and the customer pays. But when it’s time to pay you? Crickets. Just a bunch of automated responses like, “Your payment is in the queue.” Yeah, it’s been in the queue for over a week! Trying to reach a real person is a joke. Emails, texts, all you get is copy-paste replies. It feels like their “finance team” is just someone’s girlfriend sitting around collecting money. And their website? Always shows “pending.” Super illegal and fishy. I’m convinced they’re just ripping off both customers and workers. Avoid them at all costs!

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  • S

    Sports Fan

    1 reviews

    United States

    Avoid this company at all costs

    Working with this company was a nightmare. I took on a moving gig with them, expecting to get paid within three days as promised. It's been over a week now, and I’m still waiting for my payment. Tried reaching out multiple times through texts and calls, but no response at all. The communication was terrible from the start. On the morning of the job, I got a really early text from the dispatcher, who barely spoke English, asking me to confirm my attendance, even though I already had. Then, an hour before the job, she blew up my phone, demanding another confirmation. It was all so chaotic. After completing the move with my partner, it was radio silence from their end. And now, they’re trying to use my review as leverage to get out of paying me. Avoid this company at all costs.

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  • L

    Lydia Tavera

    1 reviews

    United States

    I hired two movers to

    I hired two movers to help with loading my 275lb glass kiln. I provided all details upfront, so there shouldn't have been any surprises. On moving day, one mover didn’t show up and the other arrived an hour late. Despite my requests to wait for the second mover, the first guy insisted on doing it alone. He loaded my kiln upside down, breaking the kiln shelf, and even asked me to help. Then he demanded a tip and later confronted me about it not being enough, which was incredibly stressful. Customer service was no help at all. They offered me just $50 for my $3,500 kiln that got damaged. Their claims about fair reimbursement are completely misleading. I would never hire this company again and advise others to be cautious about their so-called insurance.

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  • M

    Mark Crosby

    1 reviews

    United States

    Unprofessional and unreliable

    Wow, where do I start? Caddy Moving was a nightmare! I needed movers on 2/7/25 and 2/8/25, and their website made them look so professional. But the guys who showed up? Nothing like that. They smelled like weed and alcohol, and they barely worked, just talked a lot. But the real disaster was on 2/8/25. They were 40 minutes late, and one guy was super aggressive, even tried to fight me! He seemed drunk, dropped my sofa twice, scratched my floors and furniture, and damaged my dining table. I called Caddy Moving right away, and all I got was a measly $13 discount and $20 for damages, when they ruined over $2000 worth of stuff. Seriously, don’t waste your time or money on them. They’re totally unprofessional and unreliable. Find someone else!

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  • R

    RLove

    1 reviews

    United States

    I had the most frustrating

    I had the most frustrating experience with this moving company! They totally disappeared after telling their workers my time was up and to leave. I thought the price dropped after two hours, but nope. No follow-up or anything. They promised professionals, including a "captain," but the two people who showed up said it was their first time. They ended up breaking a bunch of my stuff! The dispatcher, maybe named Melissa, told the workers I said they were done, but she texted me saying they claimed the job was finished. Neither of us had actually talked to her during the move. Plus, she demanded payment 30 minutes before they were done and started my time before they even arrived. Absolutely the worst service ever! 0/10, never recommending!

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  • D

    Don Griffin

    1 reviews

    United States

    Horrible moving time

    I’ve been in the moving industry for two decades, and this company takes the cake for the worst experience I’ve ever had. No office, no real communication, it's like they're operating from another planet. Jobs are never organized, and I’ve had to step in just to make things work. I mean, I even had to handle a job for a lady in San Antonio who was fresh out of the hospital. The dispatcher, Johannes, practically begged me to help, promising higher pay if I sorted everything, even though I had to bring my own gear and a buddy to help. Yet, here I am, still waiting on the $175 they owe me, over a month later. I’ve emailed and called relentlessly, but all I get are excuses. If you’re a mover or a customer, steer clear—this company’s a mess.

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  • J

    Jessie baca

    1 reviews

    United States

    I had an awful experience

    I had an awful experience with this company. Worked for a couple of customers, and it was a nightmare. Not only did they not say anything good about the work, but I also didn't get paid for my efforts. I spent 4 hours working hard, unloading a storage unit and loading it into a container, then repeating the process from a garage. Including the drive, it took about 5 hours, with an hour each way. The total pay with tips ended up being $100, which is just not worth the hard work. Jonah in dispatch was no help at all, just ignoring our messages about not getting paid. They kept saying it would take 1-4 days, but that time has long passed. Feels like a scam, wouldn't recommend this company to anyone, whether a worker or a customer.

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  • T

    Tex

    1 reviews

    United States

    I had to move some

    I had to move some furniture into a POD and hired Caddy Moving, thinking they'd make it easier. Paid for two movers, but only one showed up on time, so I had to pitch in. The second guy arrived 1.5 hours late, and it was just a 2-hour job! Against my better judgment, I hired them again to help unload. Same story: only one mover showed up, and I had to help again. To make matters worse, we found a lot of damaged furniture from the first move. When I contacted them, they just offered a discount, but my invoice still showed 2 hours billed when it was just an hour. No discount for the damage either. Caddy Movers are not reliable or professional, though the last mover was a nice guy and tried his best. Never using them again.

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  • O

    Omo Ogun

    1 reviews

    United States

    Nightmare

    Man, working for this company has been a nightmare. They never pay on time—sometimes it's just a day or two late, but it can stretch up to two weeks! Seriously, what's the point of being a captain if I'm treated worse than the regular workers? There's no clear job descriptions either. I have to walk into chaos and somehow make it work because all they care about is their money. Other workers keep asking me when they’ll get paid, and honestly, I have no idea. There's no trust, just a bunch of empty promises and excuses. Dispatchers don't know what they're doing, and communication is terrible. Customers have no clue, or they pretend not to. I can't deal with this anymore until they pay up. This is just messed up.

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  • B

    Brandon M

    1 reviews

    United States

    Not impressed at all

    You won't believe what happened during my recent move. I had everything packed up and ready, just waiting for the moving company to show up. They were supposed to arrive early, but an hour before the scheduled time, they called to say they'd be 45 minutes late. No biggie, I thought, these things happen. But then, two hours later, another call—turns out they needed more time on another job and had to reschedule for the next day. Frustrating, right? Well, it gets worse. The next day rolls around, and just two hours before they were supposed to arrive, they called to cancel again. Seriously? It was a nightmare trying to plan anything with such unreliable service. Not impressed at all.

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  • N

    Natalie Soto

    1 reviews

    United States

    So, my husband saw this

    So, my husband saw this Craigslist ad and decided to give it a shot. He arrived at the job site around 10am, thinking it’d be a straightforward gig with quick cash app payment. They mentioned a 2-hour minimum and same-day pay, which sounded fair enough. But then things started to get fishy. One of the workers there was owed $300 from previous days and hadn’t been paid yet. They kept dodging him and now my husband too, with excuses about cash app, Venmo, PayPal, and even asking for social security details. This was supposed to be simple, but it’s turning into a mess. We’re getting advice from my uncle, a lawyer, and digging into this further. Not cool, “Caddy Go.”

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  • Q

    Qwz

    1 reviews

    United States

    Let me tell you about

    Let me tell you about my recent move with Move Caddy. My dad's in the military, so we didn't get to pick the moving company. Move Caddy’s packing crew was actually pretty great—they took care of our stuff, wrapping and packing everything really well. But here's the kicker: they didn’t give us any inventory list, or if they did, we didn’t see it. Then, they just didn’t show up the next day. And the day after that. And the day after that! It was super frustrating. The main issue was the lack of communication between Move Caddy and the military moving program. If they want better reviews, they should hire reliable workers who actually show up and do their job.

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  • c

    customer Dennis Paul Sulser

    1 reviews

    United States

    It was just chaos

    Man, let me tell you about my experience with this company. It was just chaos. They canceled on me twice in two days, and the second time was just a couple of hours before the job. The job listing was still up even after they canceled it. On top of that, they paid me super late. It’s like they only care about keeping tabs on you when you’re on the job but once you’re done, they ghost you. I’m convinced they're just not invested in their workers. You gotta push and push just to get your paycheck. If you’re thinking about moving, do yourself a favor and hire real professionals. This company just doesn’t cut it. I'm done with them. Just a heads-up, folks!

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  • G

    Gina B

    1 reviews

    United States

    I’m beyond disappointed with this

    I’m beyond disappointed with this company. Their website boasts a 4.5-star rating, but in reality, it's a mere 2. They claim their staff is trained, but they just picked random people from Craigslist! These guys damaged my new massage chair and the company is taking no responsibility at all. One of the workers even left after causing the damage, leaving the chair at the bottom of my stairs. The so-called CEO called me but was useless in resolving anything, offering the worst customer service imaginable. It's not worth the energy to detail everything. They do nothing to fix their mistakes or compensate for the damage. Avoid them at all costs.

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  • F

    Fredys Alfaro

    1 reviews

    United States

    I can't believe how frustrating

    I can't believe how frustrating my experience with this moving company was. Drove all the way from Chicago to Indiana for a job and they totally ripped me off. After almost three weeks of waiting, they only paid half of what they owed me. Imagine working and not getting paid properly! They say they'll pay the rest after they get paid, but it's like they're holding us workers hostage. This company operates nationwide but can't even pay their own workers. So disappointing! I've reported them to the Illinois Department of Labor, hoping they'll sort this mess out. Seriously, find a better, more responsible moving company. Don't hire these guys!

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  • C

    CraigJ

    1 reviews

    United States

    I thought I was working

    I thought I was working with a local business, but then a call center from somewhere far away contacted me. We arranged a potential move date and went over all the details. I told them I’d check their reviews online since I wasn’t familiar with them. The reviews from both customers and employees were pretty bad. They said they’d send a confirmation email, but I never got it. Ten days later, I called to cancel the move, and they hung up on me! When I called back, they tried to offer me a 20% discount. It was clear they didn’t get the point. Moving is stressful enough without dealing with a company like this. I’d avoid them at all costs.

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  • D

    Dewayne Dickerson

    1 reviews

    United States

    Working with Caddy was a

    Working with Caddy was a complete nightmare. They hired random folks from Craigslist without any background checks, just to get jobs done. Once the work was completed, they disappeared, ignoring calls and playing games over text about payment. They promised same-day pay, but it was all lies. It felt like they were just stringing us along. It's frustrating because I wasn't the only one; two other guys are also taking legal action. We have all the evidence—unpaid invoices, texts, you name it. If you're considering working with them, think twice. It’s not worth the hassle and deceit. Stay away from Caddy if you value your time and effort.

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  • G

    George Krn

    1 reviews

    United States

    So, this company promised us

    So, this company promised us payment for a job we did yesterday, and guess what? We're still waiting. They told us they’re waiting on the client, but that’s a pretty weak excuse. The dispatcher literally had us hang around until the client sent payment, so that doesn’t add up. It’s frustrating because they advertise same-day pay, yet here we are, unpaid. Every review warning about their lies is spot on. They’re taking advantage of hardworking folks, and it's just not right. If anyone’s interested in teaming up for a class action lawsuit or disrupting their shady business, drop me a line at ***. Let's stand up to this nonsense together!

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  • R

    Ross

    1 reviews

    United States

    I had quite the experience

    I had quite the experience with Caddy Moving. The mover they sent was aggressive, even went as far as to chase my son with his car. He kept complaining about his pay, which was really uncomfortable. To top it off, he forgot to unload some of our stuff and left it on the sidewalk. We didn’t even know until five days later when we realized some things were missing. Caddy Moving did acknowledge their guy messed up, but they said they can't do anything about the missing items. If you're thinking about hiring movers, maybe look somewhere else. It seems like they just pick random workers from Craigslist. It's just not worth the hassle.

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  • T

    Thomas Varney

    1 reviews

    United States

    Catastrophic move

    You won't believe what happened to me with this gig. They sent me 45 minutes from home, and right when I got there, they canceled the job! Can you imagine? After all that driving, they offered me just $5 for gas. Out of 10 gigs, they’ve only covered gas twice. It's frustrating when they don't have their act together, especially when there's so much work available. It's like they’re not even trying to keep us happy. It’s disappointing because I thought they’d be more organized. Honestly, if you're considering working with them, think twice. It's not worth the hassle or the gas money. Just a heads-up from my frustrating experience.

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  • A

    A.L.R Vegas

    1 reviews

    United States

    You know, dealing with this

    You know, dealing with this company felt like a wild goose chase. They advertise one thing, but when it comes to actually paying up, it's like pulling teeth. After finishing the job and thinking everything was cool, they just vanished. Tried reaching out, but all I got were lame excuses like "Venmo is down," which felt like a total brush-off. It's frustrating, especially when you've put in the effort and expect a straightforward transaction. Honestly, it's not worth the hassle. There are plenty of other companies out there who actually stick to their word. I’d suggest steering clear of this one if you value your time and sanity.

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  • S

    Sean Ball

    1 reviews

    United States

    Such a bizarre experience

    I had a bizarre experience with this moving company. At first, everything seemed okay—they booked me at a crazy high rate, but I thought it was worth it for quality service. Turns out, they don't even treat their movers right. After a few jobs, the workers get blocked and the company morphs into a new name, like some shady operation trying to dodge the law. It's infuriating knowing they operate in multiple states under different aliases, like a criminal network. And the poor movers? They end up footing the bill, while these guys pocket the cash. Avoid this mess and save yourself the headache. It's just not worth it, trust me.

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  • K

    Kj

    1 reviews

    United States

    So, I got this gig

    So, I got this gig on a Saturday with another mover, right? We were already short on hands for what we had to load into the U-Haul. It was supposed to be a 4-hour job, but surprise, it stretched to 7 hours 'cause we were understaffed. After busting our backs, we were told we’d get $168, same-day payment. Night rolls in, and suddenly, the pay date is pushed back. I've tried reaching out so many times, but it’s just radio silence from them. Honestly, this feels like a total scam. They haven't paid up, and it’s been a nightmare trying to get any updates. Seriously, steer clear of this company if you value your time and effort.

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  • J

    Jared Robinson

    1 reviews

    United States

    Definitely not reliable

    Booked this company expecting a smooth experience, but what a disappointment! It was supposed to be a two-person job, but only one guy showed up. The other guy just drove past our house and vanished! Felt so bad for the young man who ended up doing everything alone. Tried reaching Jonah at their office, but no response. The worker who did show up was hardworking, but the company’s lack of communication was frustrating. Trust was broken, and I won't be using them again. If you're considering them, think twice! They might leave you in the lurch. Definitely not reliable, and it feels like they don’t value their customers.

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  • S

    Shawn David

    1 reviews

    United States

    You know those companies that

    You know those companies that sound too good to be true? This is one of them. They promise you gigs and demand you to be on standby, always ready to jump in. They stress the importance of punctuality, making you feel like every second counts. But when it’s time to get paid, it’s like they vanish into thin air. Payments take ages, if they even show up. I spent way too much time chasing money that should’ve been in my pocket weeks ago. If you’re considering working here, do yourself a favor and dig into the reviews on Google or Reddit. There’s a lot of warning signs from folks like me who’ve been left high and dry.

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  • C

    Carl Jones

    1 reviews

    United States

    Yesterday, I had quite the

    Yesterday, I had quite the experience. I drove nearly an hour to help a customer move. Everything was going smoothly, and we spent over five hours making sure everything was perfect. But when it came time for payment, the customer just vanished—no calls, no messages, absolutely nothing. It’s frustrating to put in all that work and then get ghosted, especially here in Houston/Cypress, Texas. This app turned out to be a complete nightmare. If anyone knows how to prevent others from falling into this trap, please let us know. We need to look out for each other in situations like this. Stay safe and cautious, folks.

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  • S

    Sports Fan

    1 reviews

    United States

    You won't believe what happened

    You won't believe what happened with this moving company! So, I dealt with Sierra, who seems to be running the show or at least calling the shots. She made this wild promise—said they'd pay me if I took down my Google review. Can you imagine? I didn't budge, though. No way I'm taking it down. Now they're just ignoring me completely. It's like they've vanished into thin air. This whole experience feels like a scam, and honestly, it's super disappointing. I really thought they'd do better. Sierra, whoever she is, needs to seriously rethink how they're handling things. It's just not right to treat people this way.

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  • J

    Jericho Foster

    1 reviews

    United States

    Avoid them if you can!

    So, I decided to give this company a try out of curiosity. I took on a gig, and it was supposed to be a quick two-hour task. Everything seemed fine until I realized I wasn't getting paid. Before the job, communication was smooth, but after mentioning the missing payment, it went silent. It’s honestly so frustrating. I'm not the only one dealing with this nonsense. I’m now on the lookout for others who have faced the same issue, and I'm considering legal action. Seriously, be cautious if you're thinking about working with them. It's turning into a real mess, and I wouldn’t wish this headache on anyone else.

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  • S

    Sj

    1 reviews

    United States

    You won't believe what happened

    You won't believe what happened. I booked these movers well in advance, thinking everything was set for my move. Then, just 30 minutes before they were supposed to show up, I got a text saying they canceled. Seriously? Couldn't they have told me earlier? I tried calling them right away, but no one picked up. It's like they vanished into thin air after dropping that bombshell. They said I'd get my deposit back, but the stress and chaos they caused was unbelievable. Moving is hard enough without this kind of nonsense. Trust me, I won't be using their services again, and I'd warn anyone else to steer clear.

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Rating on other websites

  • Trustpilot

    1.6

  • Glassdoor

    3.3

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Transportation & Moving

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Caddymoving.com is 283 out of 286 best companies in Transportation & Moving on RealReviews.io

About Caddymoving.com

Caddy offers the most efficient and user-friendly moving help service in the country. Their website enables customers to compare pricing by date, allowing for flexible adjustments based on specific needs. Instead of contacting multiple moving companies for quotes, Caddy presents all available options in one convenient place without the need for contact information or sales calls. Their online reservation process allows for easy booking and payment, eliminating the hassle of dealing with moving arrangements on the actual moving day. Caddy provides a 100% digital experience, allowing customers to focus solely on moving their belongings with speed and convenience, making it the preferred choice for thousands of families in search of reliable movers.

Key Details:

  • Location: The company is headquartered in Austin, Texas, United States.
  • Founders: Caddymoving.com was founded by Zach Richards.
  • Foundation Date: The company was established in the year 2021.
  • Translation language
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