BudgetAir.com Reviews - 14

I booked a round trip to Mexico City for 7 days.

I booked a round trip to Mexico City for 7 days. Got just what I wanted. Good if you need cheap tickets with very short notice. HOWEVER, only use if you're 10000000% sure you'll fly on chosen date(s). If unsure, better reserve with airline directly. That's why many bad reviews. People use it wrong.

The company effortlessly delivers

The company effortlessly delivers reliable service in a trustworthy location. Their pricing aligns with US counterparts, minus the annoying upsell tactics. Simple, effective, and cost-effective.

Easy to use and simple.

Da site was easy to use and simple. I got an email confirmation few minutes after buyin' da tickets! This was so important 'cause I've never bought anythin' through Budget Air before and was da first time I've used its services. I hope da rest of da experience is just as good.

Their prices are okay, kind of decent compared

Their prices are okay, kind of decent compared to other places. But gosh, their site was so slow, took us like 3-4 tries to get through properly.

Everything seemed fine, but the huge extra charge

Everything seemed fine, but the huge extra charge for credit card payments is ridiculous and not appreciated. I feel scammed.

Great service at great prices.

Great service at great prices. The quickness and simplicity of the platform made booking enjoyable. Good job.

I enjoy using this service because

I enjoy using this service because it offers straightforward and handy online chatting options. I really hate the fees added when paying with any credit card, which only show up during the payment process. If there are any extra charges or fees, they should be stated at the beginning, not at the final payment page.

THE COMPANY IS GOOD

THE COMPANY IS GOOD, BUT THERE WAS A LITTLE ISSUE WITH THE PRICE INCREASE WHEN I WAS BOOKING. ALSO, THEY CHARGED ME EXTRA FOR UNKOWN FEES AT PAYMENT. IT SEEMS A BIT SHADY AND I'M NOT SURE WHAT I WAS CHARGED FOR.

My experience booking a ticket was disappointing

My experience booking a ticket was disappointing for two reasons. First, the fare shown initially ended up being much higher when I booked, even more than the airline's price. Second, the extra charges on the card were unexpectedly high. I won't use budgetair.com for booking tickets again.

I booked flight from hohhot to Kuala

I booked flight from hohhot to Kuala Lumpur, the interchange is shanghai hong qiao and pudong, how come this would happen?

Thieves, thieves beware.

Thieves, thieves beware. Our ticket had not even been generated when we realized we had put the wrong return date. On request to have this changed, we were charged £180 (£60 per person). We had no choice but to cancel. They said even if the airline agreed to cancel free of charge, we would still incur the cost. All this while the card was still pending authorization, and the E-ticket was not even generated or appearing on the flight company website. AVOID AT ALL COST.

Deceptive Practices and Unhelpful Service

My experience with their customer service was abysmal. They claimed my flight was unconfirmed, leading me to pay extra for rescheduling. However, the flight was never confirmed to begin with. The lack of transparency and refusal to issue refunds for a non-existent service make this a regrettable and strongly unadvisable purchasing option for anyone.

The company failed to include my

The company failed to include my selected luggage in the flight booking, necessitating a self-added process through the airline's website with an additional payment. Communication is limited to a 5-day response online form, offering little convenience or timely resolution.

The company seemed alright

The company seemed alright when I booked with my MasterCard, as there were no charges mentioned. However, after I made the payment, I noticed an additional charge of 32 AED on my statement.