ATA Carnet Reviews - 6

I approached this task with some

I approached this task with some apprehension due to the multitude of questions I had and the fear of potential mistakes leading to customs issues. However, upon dialing the 800 number, I was pleasantly surprised to be greeted by a friendly human instead of a robotic voice. This person patiently addressed all my queries, providing clear guidance and encouraging me to reach out via call or email as needed. As the workday neared its end, another representative promptly attended to my application, ensuring its completion on the same day. Working with your team was a positive experience, and it's not common to encounter such excellent, attentive customer service these days.

I was nervos about the turnaroun'

I was nervos about the turnaroun', 'cause it was the weekend 'n I was travelin' last minute wit' camera gear on the followin' Tue. I called the emergency numba 'n it was picked up right away... I got a full rundown on what was necessary, help wit' the online application process, travel tips, etc. Then Monday AM, they were in the office early 'n I was connected right away wit' not only a Carnet Specialist, but the Team Supervisor. We were done in a matter of hours 'n walked thru not only the pick-up process, but what we needed to do before the carnet expires 'n additional travel. VERY IMPRESSED wit' their customer service. Professional, efficient, nice...

I recently tried the services of ATA

I recently tried the services of ATA Carnet and I am very satisfied with the results. The team was skilled, quick, and really focused on my needs. The service level was superb. The customer support was consistently accessible and keen to assist with any queries. I strongly suggest ATA Carnet for anyone seeking dependable and top-class services.

The company's customer

The company's customer service is great, and they provide helpful information. When we flew internationally with our equipment for the first time, the team made it simple to understand and get through customs.

The company really simplified things for me.

The company really simplified things for me. Their team spotted all the mistakes I made and processed my carnet incredibly fast. I'd recommend them if you're shipping things internationally.

The customer service was gr8.

The customer service was gr8. Beth nd Marge ansrd all my questions and made it super easy and clean.