TarifasoDeal Reviews - 183

Disappointed with the company's customer

Disappointed with the company's customer service; encountered rudeness when inquiring about a specific flight, despite its availability online. Faced challenges asking questions and booking the trip, making the experience less than pleasant. Concerned about the possibility of being scammed.

Acquired 3 tickets at a specified rate

Acquired 3 tickets at a specified rate, but the price turned out non-existent. Surprisingly, the actual cost was higher, and cancellation wasn't an option. After contacting United, I discovered only 1 ticket was bought at double the quoted fare. Appears to be a deceptive operation.

I'm deeply disappointed with this

I'm deeply disappointed with this company. After buying tickets, I got a call stating my purchase didn't cover baggage, info nowhere on the site. Requested proof but got nothing. Ended up shelling out an extra $275 per ticket. Deceptive and frustrating experience.

Received e-ticket, accurate details.

Received e-ticket, accurate details. Price doubled from quote, no cancellation choice. Complaining to BBB.

I am very happy with all in general.

I am very happy with all in general. Jameson Smith was ver nice and attentive. He tried at everytime to help with the best selection of flights and did a great job. Something that I did not like at the begining is that the flights selected on the web were not available and finally I had to pay a bit more for the ones purchased (still with good price but higher than the original ones). But again, Jameson was always there ready to help, looking for options and keeping me informed. I will look for Tarifasodeal next time that I need to purchase flight tickets.

My experience started off badly with a man named Mike

My experience started off badly with a man named Mike and another man named Elijah who were very unhelpful. (Lack of Communication Skills) Elijah yelled at me over the phone when I asked a simple question about my booking and the price changes. He refused to provide the confirmation for my July 30th booking when I requested it on 8/4 and demanded an extra fee before giving it to me. On 8/5/24, Ms. Michelle managed to sort out the booking and confirmation issue with excellent communication skills and treated me with respect.

My experience was great!

My experience was great! Jeff was really helpful in finding a good deal. He was patient and polite and understood my needs. He answered all my questions about the purchase, airlines, and fees. He explained everything clearly. He found the best flight at a great price, and I'm very gratefull for his assistance and using Tarifasodeal! I recommend Tarifasodeal.com for your travel needs!! I’ll be using Tarifasodeal again for sure!

From start to finish when I

From start to finish when I made the reservations there was a error on me, and the reps contacted me and informed me what was wrong and help clear up the issue and I was very grateful for that. They corrected my error and explained the flights price and what was included. Great customer service. And once I received my etickets I was contacted and informed of the options to do once it was time for my flight.

Marvin was very understanding of my situation.

Marvin was very understanding of my situation. I liked the professional customer service and the thoughtfulness. He was knowledgeable about different options for me to have the right arrangements and e-tickets arrived as promised. Very timely service. Thank you and Michelle for helping me get the best price. Hopefully the actual trip will go as smoth.

Exceptional Support and Assurance

They are absolutely wonderful. Amidst my concerns about E-Tickets, their consistent support was outstanding. I called them frequently, and they assured me each time. Their responsiveness and assistance were impeccable, alleviating my worries entirely. Highly recommend their dedicated and helpful service for a stress-free experience.

My experience was really nice and very useful.

My experience was really nice and very useful. The lady Teressa was very kind and made sure everything was ready for my trip. She was also very patient with me since I had a lot of things happening. Thanks so much, Teressa, for all your help and making sure my trip went smoothly. I hope you have a great week 😊

William spent so much time making sure my flight

William spent so much time making sure my flight went through, I’m really grateful for his effort and the great service he gave! He was very patient and worked hard to get everything in place. I’m really happy with how he handled everything and would definitely recommend him.

The company was helpful overall

The company was helpful overall, but it'd be nice if there were more details about luggage and dates. We ended up spending more than expected and had to change our travel days. Larry was helpful in finding us a good price though, so thanks to him for making our trip work.

They handled all the details very well

They handled all the details very well, making sure every part of the trip was covered and clearly explained. They really paid attention to everything, ensuring nothing was missed or confusing, and made sure we felt comfortable with every step of the planing process.

For the small amount of cash I saved

For the small amount of cash I saved, it turned out to be much more challenging and took more time than booking straight with the airline. I didn't know I would have to pay more for my bags. Kane did assist me in locating a different flight that was less expensive.

Stella and Teressa were really helpful

Stella and Teressa were really helpful from the start of booking my flight all the way to the end. They stayed patient with me even when I was getting a bit annoyed and called me back after I got disconnected to make sure everything went smooth. Thanks a lot!

The team is very helpful.

The team is very helpful. Patient and smart. They fixed my flight just as I wanted without any wait. They were right on time and got back to me like they said. So, this was a good experience. Michele and Jeff who helped me were really polite. Thanks.

You offer great customer service

You offer great customer service, thanks especially to Michelle and Moses. We needed to change our plans 3 times, and each time we got helpful suggestions that we took. We’ll definitely use your services again for our next trip to the USA.

Miss Kristy made it simple and quite easy

Miss Kristy made it simple and quite easy for me to get my boarding passes. I am 80 years old but Kristy was kind enough not to hurry me through the steps I needed to follow for my travel. Thanks again for you help.

Kristy was friendly and tried to help.

Kristy was friendly and tried to help. But the booking process was not smooth. I found the deal wasn't what I thought, and some other agents gave me incorrect details, which affected my decision to buy the tickets.

The team is very skilled and professional.

The team is very skilled and professional. I wasn’t happy with the seat they assigned me. I was placed at the back of the plane both ways. I asked for a seat change for today’s flight but didn’t get any response.

The company's service was very good.

The company's service was very good. Maurice helped me a lot because I didn't realize my ticket was reciprocal and I couldn't bring bags. He changed my flight in DFW and gave me and my son $125 vouchers each.

So far everything is fine.

So far everything is fine. Kristy provided good customer support. Got my boarding passes without any issues. Now, let's see if everything goes smooth tomorrow, the day of the flight. I will update you.

Miss Michelle assisted me today.

Miss Michelle assisted me today. She made my visit quite smooth and relaxing, so I will choose your company for my journey back. Miss Michelle did a great job and I truly suggest her with this agency.

The staff is very skilled and professional.

However, I wasn't happy with the seat they gave me. It was all the way at the back of the plane on both flights. I requested a seat change for today's flight, but never got a response.

Michelle was very profesional, kind and patient.

Michelle was very profesional, kind and patient. She explained everything clearly and made sure I understood. Talking to her was simple, and she was always very polite and respectful.

The customer service is really good

The customer service is really good and gets the job done. Only thing I wasn't too keen on is them calling me after 9pm to ask for a review, not very nice but overall great service!

I truly valued the effort Keith and Michelle

I truly valued the effort Keith and Michelle put into updating me on the original buy, plus they arranged seat choices and luggage upgrade to ensure we had a wonderful experience.

We are older folks.

We are older folks. Sometimes dealing with paperwork is a challenge. Maveric and Michelle were really supportive and walked us through the forms. I will choose this place again.

Jeff handld a situaion that got

Jeff handld a situaion that got complicaed and frusterated and gave me a proper solution. He was quick, attentive, and polite. Jeff is a valuable aset to your company.