Stablehost.com Reviews - 9

The company really came

The company really came through for me when my website hit a snag because of an old plugin. I reached out to their support email, and within three minutes, a specialist named Vasil got back to me. To my surprise, the issue was already fixed by the time I wanted to respond! I've never had customer support work this fast before.

I encountered an issue

I encountered an issue while attempting to backup my website from my previous host server to StableHost. Thankfully, I reached out to their online support, and I received exceptional and swift assistance from Sakshi. I'm extremely grateful for the excellent support provided by Sakshi.

most remarkable customer service

most remarkable customer service I've encountered throughout my e-commerce career. It's an easy recommendation to make, and I've already recommended them to my colleagues. Additionally, the option to select the server closest to your location is a significant advantage.

Stable host has been mostly simple to deal with

Stable host has been mostly simple to deal with, even for someone like me who isn’t tech-savvy. Recently, my site went offline because of a credit card problem, but their team was quick to fix it. Hemant and Ketul were the ones who got me back on track.

Vasil was great! I had a problem

Vasil was great! I had a problem with my domain email, but he quickly sorted it out. He discovered that an MX record was changed and fixed it in less than a minute!

I've been using their services for ages

I've been using their services for ages. They are always dependable and quick with help, even when the problems are my fault.

Sameer is great!

Sameer is great! He managed to connect my domain to my custom page on github pages very quick. Thank you, Sameer!

I had a problem with a backup

I had a problem with a backup, but Sameer fixed it really fast, and I could sort things out. Thanks, Sameer!

I have encountered some issues with

I have encountered some issues with a new domain that I recently hosted on Stablehost. Unfortunately, the mail functionality hasn't been working since the beginning. Moreover, the tests I conducted from my account, also hosted on Stablehost, seem to be stuck in a queue. Consequently, I am unable to send emails due to my domain exceeding the maximum defers and failures per hour allowed. This has led to all messages being discarded, affecting the communication from my company. The support responses from Stablehost have been notably slow, with considerable delays in their replies. Additionally, they have a tendency to close tickets prematurely, even when the problem hasn't been resolved, which can be quite frustrating. It took four days after initially reporting the issue for it to be escalated, and I am still uncertain whether anyone is actively addressing the problem. As a result, I am contemplating whether I should transfer my accounts away from Stablehost.