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Category:

Gambling

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Planet7casino is 91 out of 100 best companies in Gambling on RealReviews.io

Customer reviews

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Summary

Planet7casino has a 1.9 - star rating from 8 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    13%

    1 reviews

    1 reviews

  • 4 stars

    12%

    1 reviews

    1 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    75%

    6 reviews

    6 reviews

  • T

    Tony1976

    1 reviews

    Game variety is satisfactory, though

    Game variety is satisfactory, though designed to limit winnings. Mobile performance is commendable, while desktop use is acceptable. Numerous promotions are available, but drawbacks exist (refer to cons). Similar to a local grocery store, the service is friendly, informative, and notably respectful. Deposit and withdrawal experiences have been smooth, with occasional dissatisfaction during verification. Withdrawal processing time is reasonable at 24 hours, and bank crediting is prompt. Support services exceed expectations, portraying a first-class experience. Bonus terms are user-friendly, although withdrawal limits, even after an increase, remain a drawback for higher deposits. Overall, a solid 10/10, with room for improvement.

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  • S

    Shannon Breeton

    1 reviews

    My experience with this casino has soured

    After years of playing and successfully cashing out a few thousand, my experience with this casino has soured. The withdrawal process, typically smooth for smaller amounts like $600, has become increasingly challenging. Despite being a level 2 VIP, recent attempts to withdraw have been met with difficulty, compounded by the lack of response to multiple emails. This decline in service quality and communication raises concerns about the overall reliability and customer support of the casino. As a long-term player, the recent hurdles in withdrawals and unresponsiveness have diminished my satisfaction with the platform.

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  • M

    Mad

    1 reviews

    United States

    Planet7casino...you won't get a withdraw.

    Planet7casino...you won't get a withdraw. All you will get are a bunch of excuses. I put P.O. Box for my address, and they said they don’t accept P.O. Boxes. OK, fine, but I can't get mail at my physical address. I live in an RV park. So, I gave them my physical address. Then, they said send $10 in crypto to make sure it works, they don’t want to lose your money. I should have known right then it was bad. Anyway, the $10 wouldn’t work, so I had to send $20. No issues with that. Now it gets weird, they say I need to send a utility bill. I don't have one, it’s an RV park, water and electric are included. OK, I sent them a voter’s registration card with both addresses on it. P.O. and physical. But they reply asking for a utility bill. OMG, I kept hearing the same thing over and over. What part of "I don't have a utility bill" don't they understand? I sent them so many documents with my name and address, they even know what meds I take, what car I drive, my bank statement, driver’s license, etc. So, I called to follow up. Well, they say, “We need a copy of your utility bill.” Are you serious? I finally sent a letter from the landlord with the lot payment details and what’s included. I called again to check where we are, and they just said, “We need a copy of your utility bill.” Unbelievable. I’ve been trying to deal with them for two months. I’m going to contact them every single day until they’re as tired of me as I am of them. I Googled about this casino. I wish I had done that first. It’s not good. Blacklisted, from what I read. Any advice? Just say goodbye to my money and stop wasting my time? I found 7usslot. They gave me $15 to play, and within 10 minutes, I had over $200. Every game hit! But then they say, “Deposit and we’ll send your withdraw.” But they didn’t even ask for my age, address, name, or anything. I don’t think so. I can give you a list of good casinos. Got my withdrawals, customer service was good, no problems. High5casino.com Nolimitcasino.com Pulse.com Funcity.com Zulacssino.com Thanks for reading!

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  • L

    Lawrence Lebeau

    1 reviews

    My substantial investment yielded minimal wins, a common gambling risk

    My substantial investment yielded minimal wins, a common gambling risk. The issue arose when I received a $100 cashback bonus with unexpected restrictions—a 2x cashout limit. Curiously, when playing with the cashback, success was guaranteed, while my personal funds rarely resulted in victories. This stark inconsistency raises serious doubts about the platform's integrity and fairness. Winning $2200 yet receiving only $200 further solidifies concerns of fraudulent practices. The experience, marked by questionable restrictions and disparate outcomes, strongly advises against playing here. It erodes trust in the platform's honesty and transparency, leaving a significant shadow over the overall gaming integrity of this particular establishment.

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  • J

    Jcm618

    1 reviews

    Game selection is decent, but

    Game selection is decent, but the company's practices are disappointing. While the mobile interface is smooth, the desktop experience is just okay. They offer numerous promotions, yet beware of deceptive terms and conditions. Even after meeting all wagering requirements, playing different games post-promotion is prohibited, leading to denied withdrawal requests. The anti-player policies seem unjust and almost criminal. Unfortunately, my experience echoes the sentiments of many disgruntled customers. Save yourself the trouble and explore other options; I won't be returning. Reading reviews beforehand is advisable.

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  • s

    sykn

    1 reviews

    Initial perks seem promising for advancement,

    Initial perks seem promising for advancement, but beware; the company can swiftly revoke bonuses, even after you've earned them. Customer support is a nightmare, especially during withdrawals. Document resubmissions are endless, and follow-ups lead to confusion. To receive timely payments, resorting to public complaints becomes a necessity. Expect a frustrating runaround, and steer clear of this casino. The effort required to get winnings paid out is not worth the trouble. Be cautious with their other casinos, as they exhibit similar practices.

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  • j

    jeremy b

    1 reviews

    United States

    I regret not checking reviews about Planet 7 before

    I regret not checking reviews about Planet 7 before putting in any money. I attempted to verify my ID and sent very clear pictures, but they kept rejecting them, saying they were blury. I used a high-quality camera with a stand, making sure the pictures were as clear as possible. Still, they always claimed they were too blurry. After about five tries, they suddenly said I couldn't use that document for verification. But they only offer two choices – driver's license or state ID – and I only have an ID.

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  • L

    Lori A.

    1 reviews

    If I could give zero stars, that's what Planet7 would get...

    If I could give zero stars, that's what Planet7 would get... They are crooks... No doubt about it!!!! Don't spend your cash here... Wowvegas.com, chumbacasino.com, luckylandslots.com are the real deal, Planet7 is a laugh!!!!

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Rating on other websites

  • Trustpilot

    1.3

  • AskGamblers

    1.4

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Gambling

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Planet7casino is 91 out of 100 best companies in Gambling on RealReviews.io

About Planet7casino

Planet 7 Casino emerges as the safest and premier online casino destination in the USA, offering an enticing up to 450% bonus for players. With a commitment to player satisfaction, the casino boasts a dedicated support team ready to assist users. The generous bonus adds to the allure, providing an excellent starting point for players. Recognized for its safety measures, Planet 7 Casino provides a secure and regulated online gaming environment, ensuring peace of mind for players. Those in search of a top-tier gaming experience with substantial bonuses need not look any further than Planet 7 Casino.

Key Details:                                                                  

  • Location: The company is headquartered in Costa Rica.
  • Founders: Planet7casino.com was founded by Frank West.
  • Foundation Date: The company was established in the year 2009.
  • Translation language
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