Nootica.com Reviews - 22

Everything from placing the order, customer support

Everything from placing the order, customer support, and quick replies when I asked questions (thanks Francois!), the quality of the items, fast delivery, good value, and the customer website with login has been excellent! It’s one of the smoothest shopping experiences I’ve had in a while. That’s why I bought a dinghy, then an electric motor, and now I’ve got all my accessories (fenders etc). As a UK customer, I can’t praise these guys enough! Thanks alot.

Searching for freediving fins, I found a good offer

Searching for freediving fins, I found a good offer on a barely used pair of Cressi Gara Modular Turbo Boost Fins at Nootica. They showed up at my door in just a few days, looking brand new. Size 44-45 fits my size 45 feet with 5 mm neoprene socks very well. However, I suggest using fin retainers with such strong fins. Really enjoyed using these fins in a local lake.

I don’t usually write reviews, but I just got a pair of carbon fiber

I don’t usually write reviews, but I just got a pair of carbon fiber fins and the whole experience was really smooth. No issues at all, they arrived quickly and were packed really well. They were shipped to the UK with no extra import fees, which is always a plus. I’ll definitely buy from here again. Five stars for sure!

I bought a Haswing remote from this seller.

I bought a Haswing remote from this seller. I couldn’t locate any for sale in the US. I paid through PayPal and the money was sent in US dollars. The reply and delivery speed was really good. FedEx handled the shipping.

Отримав продукт швидко за справедливу ціну.

Отримав продукт швидко за справедливу ціну. Особливо приємно, що не був доступний ніде... Я був дуже задоволений часом доставки, а також відсутністю завищеної вартості доставки!! Справедлива ціна і працює як потрібно.

Regrettably, the kayak I purchased

Regrettably, the kayak I purchased arrived with a defect. However, noteworthy is the swift response to address the issue and the commendable professionalism displayed by the staff during the replacement process.

I ordered a SUP, and it arrived

I ordered a SUP, and it arrived in under a week from France to Romania. I could track my order easily to see where it was. The SUP looks good, though I haven't inflated it yet, I'm excited to try it out soon!

Got the product fast at a fair price

Got the product fast at a fair price. Especially since this wasn't available in the US...I was happy with the time it took to come as well as no insane shipping markup!! Fair price and working good.

Super shop! The order was dispatched and delivered pretty fast

Super shop! The order was dispatched and delivered pretty fast, I also got a tax deduction as I was ordering to outside of the EU. The wetsuit came very well packed, I'm happy with the experience.

gotted some Cressi regulators

I gotted some Cressi regulators from Nootica. The octopus one wasn't in the box. Nootica said sorry and are sendin' a new one. Good vendor, they fixin' mistakes even when it ain't their fault.

The customer service is great

The customer service is great – everything is well organized, and the response time is quick. They also take extra care in packaging the items to make sure everything arrives safely.

Gret experince!

Gret experince! I got stuff from this site a lot, they have tons of diffrent products, the packing is really good, the deliver time is super quick! I definitely gonna order again!

Great experience!

I have bought from this site many times, they offer a wide range of products, the packing is really nice, and the delivery is super fast! I will definetly order again!

Great experience!

Great experience! I've ordered from this site several times. They offer a lot of products, packaging is good, and delivery is super fast! I'll definitely order again!

Ordered my Suunto Ocean watch that was available

Ordered my Suunto Ocean watch that was available, it shipped quickly and since the company used FedEx, it came in just a few days.

Regrettably, the kayak I got had a defect.

Regrettably, the kayak I got had a defect. What I found noteworthy during the replacement process was how quickly they responded to the problem and how professional the staff were.

Be careful.

I bought a wetsuit from this site, but the size didn’t fit, so I chose to return it without asking for another size because the correct one wasn’t in stock. First, I had to pay 25 euros for shipping to send it back. When they got the wetsuit, they didn’t give me a refund, only a credit note in my account that expires soon and can only be used on their website. This is clearly wrong. I’m already talking to a lawyer, and I will do my best to stop this unfair practice and protect others from being scammed.

Worst experience ever!

Worst experience ever, on the 29 of june I bought 3 item from nootica, 2 of them arrived but the otherone not. I contacted them and they told me that they dont know were it is, that the carrier lost it. It's been more than a month since I bought and paid for the item, i waited more than 20 days but after that is a little to much, i asked for my money back. They dont give me my money and It appears that bots are responding to emails. I buy lost of thing online but never i was treated this way.

UK buyers, be cautious!

UK buyers, be cautious! Avoid purchasing from this company if you are located in the UK. In case of problems with the item, the returns process is quite difficult. Nootica offers minimal guidance, and the package got stuck in customs before being sent back—no reply from Nootica, poor customer support. Buyer beware!

DO NOT PURCHASE FROM NOOTICA IF YOU RESIDE IN THE UK

DO NOT PURCHASE FROM NOOTICA IF YOU RESIDE IN THE UK I am completely appalled by their support. They sold me a broken paddle board and refuse to collect it for a refund. They expect the customer to find and cover the cost of sending the board back to France.

The company failed to deliver and points fingers

The company failed to deliver and points fingers at their delivery service for the holdups. The delivery service claims Nootica did not cover the correct shipping fees. Refund process is stuck. Even after two months, the refund situation remains unclear.

Subpar service.

Subpar service. Missed delivery commitments twice, zero assistance from customer support. A regrettable waste of both money and time. Additionally, they refund you an amount less than your actual expenditure. Unscrupulous.