NanoHearingAids.com Reviews - 11

Ugh, seriously not a

Ugh, seriously not a happy camper right now. Dropped almost 400 bucks with these guys three weeks ago, and now they're hitting me with the "undeliverable" excuse. I'm calling BS, and needless to say, I'm not thrilled about it. Not the kind of service you'd expect after shelling out that kind of cash.

my hearing aids were

my hearing aids were acting up, and Jed stepped in like a hero. Seriously awesome guy. Now I'm buzzing with excitement for those replacement aids to roll in. Big shoutout to Jed for being a lifesaver!

They was very helpf'l 'nd

They was very helpf'l 'nd actualy convinced me to get the next expensiv aid 'nd we r waitin' for deliv'ry in a couple of days.

Nano hearing aids r the best thing

Nano hearing aids r the best thing I've ever bought! Price's right, easy to use, n I hear great now. Thankyou so much!

I like Nano hearing aids...

I like Nano hearing aids... customer service is good, but I gave 4 stars because my left hearing aid stopped working after just 2 weeks. Even though they replaced it under warranty, I had to pay $8.00 for shipping to send the broken one back. I think they should have sent a prepaid shipping label, considering the price of the hearing aids and how soon the problem happened.

Nano got back to me pretty fast via email

Nano got back to me pretty fast via email, and their response was clear and helpful. They suggested the hearing aids I needed for severe hearing loss. I asked about aids for severe hearing loss; they replied swiftly. So, I ordered the one they suggested.

So far I’m happy with these aids

So far I’m happy with these aids, although I’d prefer the hearing tube to be a little longer. It would also be better if the microphone part was more slim, as the current one makes my ears stick out, plus it’s not too comfortable when I wear glasses.

General good product.

General good product. Had trouble learning to insert into ear canal properly, instructions could be better. Units don't "beep" when turning off/on or adjusting volume as described so it's hard to know their status. Otherwise good.

not a great experience with

not a great experience with these folks. Called in with a problem, followed their suggestions, but no luck – issue still there. Called again hoping for a solution, and what do they say? "Too Bad." Apparently, it's beyond the 45-day trial period, so now my only way out is to shell out more for the behind-the-ear model.

tried every dome in the book

tried every dome in the book, but those earbuds still squealed and just wouldn't snug up right. The struggle is real, and it's a bummer they didn't fit like they should. Earbuds, you had one job!

ordered one thing, got something

ordered one thing, got something else entirely, and the customer service radio silence is deafening. Sent them a photo as solid proof, but no callback in sight. Seriously, not the smoothest experience. Hope they get their act together and fix this mix-up soon.