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Music & Movies

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MusiciansFriend.com is 22 out of 24 best companies in Music & Movies on RealReviews.io

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Summary

MusiciansFriend.com has a 2.8 - star rating from 6 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    34%

    2 reviews

    2 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    50%

    3 reviews

    3 reviews

  • 1 stars

    16%

    1 reviews

    1 reviews

  • C

    Chad

    1 reviews

    United States

    DiAddario XT phosphor bronze light gage acoustic guitar

    DiAddario XT phosphor bronze light gage acoustic guitar strings work perfectly for me. The Musicians Friend team is really helpful. Nate assisted me today (2/1/25). Great job, folks. I've been a customer for years and have always been happy with my purchases.

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  • S

    Stuart Meesenburg

    1 reviews

    United States

    I searched everywhere for this item and couldn’t find it.

    I searched everywhere for this item and couldn’t find it. The shopping experience was smooth, quick, and simple. The item is currently on backorder, do you know when it will be available again? I really need it as soon as possible.

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  • M

    Mike

    1 reviews

    I've been buying from MF for 25 years

    I've been buying from MF for 25 years, with 23 years of success. But I won't buy from Musician's Friend again. Clearly, I'm not alone. Look up MF online, and you'll find confirmation for a better business rating of 1.39 out of 5. They can't be trustid. Selling open box returns as new. Misrepresenting items. Saying items are in stock, when they don't actually have it and then failing to notify customers that the item is on back order. Yesterday, a MF rep told me they don't send out emails to notify customers that they purchased an item that's actually backordered but which the website said is in stock.. They also recently sold me a broken/damaged item that the website said was in level 1 mint condition. I could go on an on about my terrible experiences in the last year.

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  • J

    Jessy

    1 reviews

    Always fancied a Gibson 335.

    Always fancied a Gibson 335. Fam got me one in '01, soon after GC got MF. Play pro now, got loads of gear. Still, this one's the worst. Couldn't ditch it, too sentimental. Fought it, never gigged it. Hardware corroded quick, pickups suck, action's bad. Top wood's dead, doesn't resonate, sound's off. Never knew then. Just dead. Hate writing this, but that's my story. Still hurts.

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  • G

    Gregory

    1 reviews

    I got an open box, it came in a box

    I got an open box, it came in a box with holes and smashed corners. Sending open boxes and damaged ones isn't fair. No one owned up to the mistake, though they took my money. The box had notes saying it was damaged from a February shipment, so they knew.

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  • O

    Orestis

    1 reviews

    Completed their welcome survey.

    Completed their welcome survey. The 15% off code they promised for this was never sent. They also didn't reply to my email about the code.

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Rating on other websites

  • Trustpilot

    4.2

  • Sitejabber

    1.6

  • Better Business Bureau

    1.4

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Music & Movies

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

MusiciansFriend.com is 22 out of 24 best companies in Music & Movies on RealReviews.io

About MusiciansFriend.com

Musician's Friend offers a wide range of music gear at competitive prices, backed by over 130,000 customer-written product reviews and comprehensive instrument buying guides. With the best online guarantees for musical equipment, customers can shop with confidence and trust in the quality of their purchases. With multiple locations across the U.S., Musician's Friend ensures quick delivery and excellent customer service, catering to the needs of musicians nationwide. Whether you're a beginner or a seasoned professional, Musician's Friend provides a trusted platform to fulfill all your musical equipment requirements.

Key Details:

  • Location: The company is headquartered in Westlake Village, CA, United States.
  • Founders: MusiciansFriend.com was founded by Rob and DeAnna Eastman.
  • Foundation Date: The company was established in the year 1983.

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