Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Gambling

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

JackpotCityCasino is 76 out of 100 best companies in Gambling on RealReviews.io

Customer reviews

Sort

  • Sort by:
  • By relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

JackpotCityCasino has a 2.5 - star rating from 14 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    16%

    2 reviews

    2 reviews

  • 4 stars

    14%

    2 reviews

    2 reviews

  • 3 stars

    14%

    2 reviews

    2 reviews

  • 2 stars

    21%

    3 reviews

    3 reviews

  • 1 stars

    35%

    5 reviews

    5 reviews

  • T

    Toure Clavin

    1 reviews

    Canada

    I had a great experience on Jackpot City!

    I had a great experience on Jackpot City! The variety of games was really good and the site ran smoothly. The customer support was quick to respond to my inquiries. My withdrawals were done faster than I thought. Overall, it's a reliable platform with awesome bonuses that kept me busy for a long time.

    0 comments

    Replying to Toure Clavin

    The comment must be at least 10 characters.

  • A

    Amanda

    1 reviews

    Canada

    I love playing at jackpot city!

    I love playing at jackpot city! There are so many new fun games and I can't wait for the bonus wheels & bonus games every day.

    0 comments

    Replying to Amanda

    The comment must be at least 10 characters.

  • K

    Kaea Simmons

    1 reviews

    New Zealand

    Games are fun, but I don't like that there's

    Games are fun, but I don't like that there's no live support or chat. It bothers me when bonuses aren't added, and when emails are sent, no one gets back to me. I've missed bonuses at least 4 times, and it's really annoying. I almost left your site for another one. Please fix this on my account. A lot of money isn't activated on it, so please make things right and be fair.

    0 comments

    Replying to Kaea Simmons

    The comment must be at least 10 characters.

  • D

    Donovan

    1 reviews

    It's great you can dep as low

    It's great you can dep as low as 5$ and always get a match bonus! Cool free tournaments too! Lots of deposit methods. Also loyalty points you can redeem. Could use more provider's and the bonus wheel only pays like 1/100 spins! They never just give you anything without depositing first. Accept BIRTHDAY s but I got 5$!! Lol

    0 comments

    Replying to Donovan

    The comment must be at least 10 characters.

  • M

    Misskris76

    1 reviews

    My experience with Vegas Flush

    My experience with Vegas Flush has been a mix of highs and lows. The game itself, Vegas Flush, offers substantial wins when played strategically. I've successfully wagered $70 per line and secured a $10,000 victory. Despite a few instances of significant wins, the 120% bonus has been disappointing. On multiple occasions, after claiming and depositing, the promised bonus failed to materialize. Furthermore, the prolonged withdrawal process is frustrating, leading to impulsive decisions to reinvest winnings. Regrettably, my overall losses to the casino amount to $200,000.

    0 comments

    Replying to Misskris76

    The comment must be at least 10 characters.

  • C

    Cheyenne Sisco

    1 reviews

    Canada

    withdrawl time is kinda long, adding money with

    withdrawl time is kinda long, adding money with e transfer is instant but getting money out takes up too 3 business days. not really fair cause its the same thing just other way around. other sites i used send money in like a hour anytime, day or night. thats the bad part of this site

    0 comments

    Replying to Cheyenne Sisco

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • A

    Anonymous

    1 reviews

    Just opened an account yesterday,

    Just opened an account yesterday, put in £20 before checking reviews, my bad. They shut down my account right away. Managed to talk to their customer service today. They said their self-exclusion team shut my account and I can reopen it in 6 months. Won't give my money back unless I give them a bunch of documents. I'm telling my bank this was a fraud payment. Stay away.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • J

    Johanne

    1 reviews

    This company was really not good.

    This company was really not good. I gave them money but couldn't play. I logged out, wanted to start again, but my login info didn't work. When I tried to reset, they said email sent, but I never got it. SCAM!

    0 comments

    Replying to Johanne

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    Totally dodgy casino, avoid at all costs.

    Totally dodgy casino, avoid at all costs. They pay you at start but then rig the odds against you. Lots of bad reviews, do research before playing.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • E

    Ellieclarke Ellieclarke

    1 reviews

    The only thing that is positive

    The only thing that is positive about this casino is the ability to deposit. Games are limited but they work on mobile. Pending period is usually 72 hours but sometimes it can only be 48. You will eventually get paid. One of the worst casinos that I have ever had the pleasure to play on. The return to player ratio is one of the worst on the market according to my game play. The verification process is a complete nightmare. I lost a lot of money here and they kept giving me 1000 dollars bonus with a 60x requirement max bet 5...since I was a rookie, I fell for the offering. They have a 2.45 rating on this site, it should be 0, all this happened a long time ago.

    0 comments

    Replying to Ellieclarke Ellieclarke

    The comment must be at least 10 characters.

  • S

    Shandz25

    1 reviews

    I had already played on this site

    I had already played on this site and I liked this site because there are several old games which I liked. Upon returning, I realized that the platform had not evolved and that my good old games were available. So an excellent site for nostalgia, but the good side stops there. I hadn't played on this site for a while and wondered why. When I rummaged through my notebooks, I realized that they never paid a withdrawal of $ 100. They will answer no, but I can confirm that it is true. I have no time to waste for such a small amount, but I wanted to warn you. So, I strongly advise against this site

    0 comments

    Replying to Shandz25

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • J

    Johnnyp2

    1 reviews

    I liked it for many years I

    I liked it for many years I even won 20 grand on cash splash a few years ago and haven’t had a problem since then withdrawing my money and won a lot more over the past few years. Well now for some reason then wanted documents so I supplied all the documents and was told they weren’t good enough..made me very suspicious and was worried about my information something wasn’t right about the situation closed my account!! And lost 800 in winnings.

    0 comments

    Replying to Johnnyp2

    The comment must be at least 10 characters.

  • m

    marlaine grieve

    1 reviews

    Inexplicably got locked out

    Joined on 28th November, made a deposit, and then inexplicably got locked out (account locked). Despite four email attempts, no response was received, leaving me unable to retrieve my money. Unacceptable practice and this situation shouldn't be allowed. Frustrated and disappointed with the lack of customer support and access to funds.

    0 comments

    Replying to marlaine grieve

    The comment must be at least 10 characters.

  • c

    chad kallis

    1 reviews

    Something off about your casino

    Something off about your casino - never win anything in months. Is it rigged? There's definitely something wrong here. Is this a scam, thieves, frauds, clowns?

    0 comments

    Replying to chad kallis

    The comment must be at least 10 characters.

Rating on other websites

  • Trustpilot

    3.9

  • AskGamblers

    2.6

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Gambling

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

JackpotCityCasino is 76 out of 100 best companies in Gambling on RealReviews.io

About JackpotCityCasino

Established in 1998, JackpotCity prioritizes delivering an exceptionally entertaining and secure gaming experience. The platform boasts a vast and varied gaming selection, featuring genres for every preference, and regularly introduces new releases from industry-leading software developers. Committed to player privacy, JackpotCity ensures information protection through reputable online banking options and state-of-the-art digital encryption technology. Alongside engaging games and rewarding promotions, the platform emphasizes maintaining a trusted and secure environment for players. With a mobile platform, JackpotCity offers the flexibility for users to enjoy the gaming experience from anywhere at any time.

Key Details:                                                                  

  • Location: The company is headquartered in Ta’ Xbiex, Malta.
  • Founders: -
  • Foundation Date: The company was established in the year 1998.
  • Translation language
Visit website