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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Payment service

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

HostMerchantServices.com is 10 out of 13 best companies in Payment service on RealReviews.io

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Summary

HostMerchantServices.com has a 4.5 - star rating from 6 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    84%

    5 reviews

    5 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    16%

    1 reviews

    1 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • J

    Jean Little

    1 reviews

    The site is very easy to access and navigate

    The site is very easy to access and navigate, making it simple to see processed information. The user appreciates the monthly billing statements sent by mail, which help ensure they don't forget to credit their account. Everything is straightforward and user-friendly. Additionally, they like that there are no PCI compliance issues to worry about. Overall, a very positive experience.

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  • S

    Sarah P.

    1 reviews

    United States

    Rates matter a lot to us.

    Rates matter a lot to us. They provided a competitive rate when other companies failed to offer savings. The service is also quite good, we mainly care about rates, but the service is an added benefit.

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  • A

    Anonymous

    1 reviews

    Excellent customer service.

    Excellent customer service. Appreciation to Abdirashid who has been very professional and helpful. I have been using Paysii for over four years now with no problems.

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  • M

    Marilyn

    1 reviews

    It is quite difficult to follow your technicians.

    It is quite difficult to follow your technicians. I have never had a conversation with someone who was easy to understand. Not once have I spoken to an American representative. This time, my problem was not fixed. I got a case number, but I waited to be contacted and haven’t had the chance to follow up. When you are very busy, it is a big issue to deal with someone who doesn’t understand your concerns and then has to wait for a solution.

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  • Reviews from other countries:

  • F

    Frank Minyon

    1 reviews

    United States

    I had a great

    I had a great experience with HMS, especially thanks to Caleb P. He really listened to my concerns and took the time to explain everything clearly. Caleb's attention to detail and consistent follow-ups were key in solving my problem. It felt like I was in good hands, which is pretty rare these days. HMS really stepped up their game in terms of customer service. It wasn't just about solving the issue; it was about making sure I felt supported throughout the process. Kudos to Caleb and the team for providing a top-notch experience!

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  • J

    Jeremy Jensen

    1 reviews

    United States

    I've been using HMS for

    I've been using HMS for credit card and e-check processing for over a decade. Honestly, I hardly ever need to contact them because everything runs smoothly. It’s refreshing not to be drowned in useless marketing emails or upgrade pushes. They make my life easier by being consistently reliable. They're one of the few vendors I can count on to keep my business running round the clock. Today, I actually had to reach out for support, which is rare, and Caleb sorted everything out in under 10 minutes. Saved me a ton of time!

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Rating on other websites

  • Trustpilot

    4.6

  • Glassdoor

    4.6

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Payment service

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

HostMerchantServices.com is 10 out of 13 best companies in Payment service on RealReviews.io

About HostMerchantServices.com

Host Merchant Services (HMS) is a payment processing company that offers credit card and electronic payment solutions to businesses of all sizes. Founded in 2010, the company emphasizes exceptional customer service, available 24/7/365. HMS provides customized systems for mobile payments, point of sale, and e-commerce, with no hidden fees or cancellation charges. They offer a free equipment program for qualifying merchants and guarantee lifetime rates that won't increase. HMS is highly rated by customers and industry reviewers for its straightforward pricing and reliable service.

Key Details:

  • Location: The company is headquartered in Newark, Delaware, United States.
  • Founders: HostMerchantServices.com was founded by Lou Honick.
  • Foundation Date: The company was established in the year 2010.
  • Translation language

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