Henry Meds Reviews - 97

I decided to try out

I decided to try out Henry Meds, thinking it'd be smooth sailing. Boy, was I wrong! After a few weeks of waiting, I was billed for a prescription that hadn't even shipped yet. I reached out through their portal, and it took a couple of days just to get a response. When they finally got back to me, the NP told me to check the website for info and videos, but finding them was like searching for a needle in a haystack. The customer service? Not great. Communication and clarity? Even worse. Honestly, I wish I'd never bothered with Henry Meds. It's been a frustrating experience from start to finish.

I had this virtual consultation

I had this virtual consultation for my medication and was promised it'd arrive later that week or maybe early the next. But, weeks dragged on, and it was still stuck on "order received." I tried messaging them during business hours, but the chat was always closed for some reason. So, I sent three emails. Finally, I got a response to my first email weeks later, just to be told it's "in process." It's been super frustrating. I just want some clear communication and my medication on time. Is that too much to ask? It feels like I'm shouting into the void with no one listening or caring.

I tried using Henrymeds for

I tried using Henrymeds for my prescription, but the medication didn't work for me. I decided not to refill it, thinking that was the end of it. Then, out of nowhere, they hit me with maintenance fees because I was an "inactive patient." Seriously? When I asked for a refund, they flat out refused. It felt like they cared more about squeezing money out of me than actually helping. There are definitely better, more affordable options out there. I wouldn't recommend Henrymeds to anyone – they just seem greedy and unhelpful. Look elsewhere for your needs!

I was really looking forward

I was really looking forward to getting my medication, but things went south quickly. The UPS driver snapped a pic of a package that wasn't even mine, claiming it was delivered. Seriously? I specifically asked Henrymeds to send it to a pharmacy so I could pick it up myself. Trusting these delivery folks was a mistake. Now I’m stuck without my meds and feeling super frustrated. It's making me wonder if this whole thing is some kind of scam. All I wanted was my medication, and now I’m left dealing with this mess. So disappointing.

I had a really frustrating

I had a really frustrating experience with this service. The medication didn’t work at all for me. Then, out of the blue, they just stopped sending my medication. They claimed it was some kind of mistake, but wouldn't do anything to make up for it. I asked for either a refund or extra treatments to cover what I missed, but they flat-out refused. To make things worse, when I decided to cancel my subscription, they didn't process my cancellation request or even bother to confirm it. Overall, a very disappointing experience.

I feel cheated by this

I feel cheated by this company. They ask for your credit card just to hold an appointment, but then they charge you $300 even if you don't go through with it. I tried to cancel, but they didn't stop the charges right away. You actually have to talk to one of their sales reps to cancel it officially. It's crazy. They keep charging you until you go through this whole process. It feels like a scam and they should be shut down. This whole thing seems criminal to me. Just be really careful if you decide to sign up.

I had a frustrating experience

I had a frustrating experience with this company recently. They promised me a $100 discount, but then charged me the full amount anyway. When I called to get my money back, they refused to refund me and only offered store credit. I was not happy with that, so I appealed the decision. It's been weeks now and I haven't heard anything back from them. It's really disappointing and feels like they don't care about their customers once they have your money. Definitely not going to recommend them to anyone.