The Gatwick airport staff were really nice and friendly
The Gatwick airport staff were really nice and friendly, making my trip very smooth and pleasant. While checking in, one luggage got stuck on the belt, so the drop zones had to be closed for a short time. The Norwegian ground staff kindly explained to everyone waiting what was going on, and the technicians fixed the problem pretty fast. The security check team was also helpful and quick with the crowd. At the gate, I didn’t notice my small bag fell out of my tote. The Norwegian & ground staff found it, found my seat on the plane, and gave me the bag before we started moving. I’m so happy the team put in extra effort to help me, which saved me a lot of trouble later. Travelling can be tiring and stressful, so I’m glad the Gatwick team took really good care of me. Thank you so much!
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