Focusrite.com Reviews - 19

I was pleasantly surprised by

I was pleasantly surprised by the swift service from this company. Despite ordering the Scarlett 2i2 recording equipment for my daughter's Christmas gift at the last minute, it arrived within just 2 days. This prompt delivery allowed us to bring it along on our family trip and place it under the tree in time for Christmas. My daughter was thrilled, and we're looking forward to reviewing the product soon.

The team at Focusrite support swifty

The team at Focusrite support swiftly addressed my inquiries, offered proactive updates, and ensured I stayed informed throughout. Despite weather-related shipping delays, they promptly expedited the process. The product stands out with its impressive build quality and aesthetic appeal. Overall, a satisfying experience with their attentive customer service and quality product.

I acquired a refurbished Scarlett

I acquired a refurbished Scarlett studio set from Focusrite, including headphones, mic, USB, and XLR cables. The process unfolded seamlessly, with the items appearing virtually untouched. The packaging and delivery were prompt and excellent. Focusrite simplifies the intricacies of music recording technicalities, ensuring a hassle-free experience.

The product is really good at

The product is really good at grabbing voice. I enjoy using it a lot. I got a bit confused with the 2i2 product because I didn't notice the Vocaster has two buttons – one for power and one for phantom power. The customer service people were patient and guided me correctly. Overall, it's a nice experience. Plus, the design looks cool on my desk.

Impressed with my 2018

Impressed with my 2018 purchase of a 2nd Gen Focusrite Scarlett Solo, it endured falls and backpack travels, proving its durability. Recently opted for a refurbished 8i6 for expanded Inputs & Outputs; arrived in pristine condition and functions seamlessly. Anticipating long-term satisfaction, backed by the reliable Focusrite warranty.

I mistakenly purchased the

I mistakenly purchased the wrong item, but their customer service promptly issued a refund. This allowed me to reorder the correct product hassle-free. Truly exceptional service that sets them apart from other online stores. Highly impressed with their customer-centric approach.

Second time choosing Focusrite

Second time choosing Focusrite, and their interfaces are built to endure. Transitioned from a reliable Firewire interface to a USB one, and the older model remains as robust as day one. Dependability is their forte – a testament to Focusrite's enduring quality.

I opted for a refurbished unit and am

I opted for a refurbished unit and am pleased with its performance. Despite the website's warning about potential wear or generic packaging, my purchase appeared brand new and sealed. The device functions seamlessly, and the timely shipping was as promised.

Great customer support.....

Great customer support..... I had a problem with my audio interface, couldn't get my computer linked. The "live chat" team at Focusrite really went the extra mile and fixed the issue. Nice folks, nice company...Big thanks for all your assistence!

Delighted with my decision to stick

Delighted with my decision to stick with Focusrite for my interface upgrade. They generously provided a 50% discount on a comparable model and promptly addressed all my setup queries with ease. Satisfied with their service.

The package arrived on time

The package arrived on time, and so far, everything has connected well. I'm currently waiting for assistance to complete the connections properly. Blessings to you and yours from our Everlasting Father, Jesus Christ.

I got a refurbishd Focusrite Scarlett Solo

I got a refurbishd Focusrite Scarlett Solo (3rd gen) n it waz amazin'! All in great state, no imperfections at all. Delivry wuz real quick too. Would recommen' their refurbishd stuff!

Works perfectly been spitting

Works perfectly been spitting and spitting the audio is SoOO GOOOOOD Bru this was such an upgrade I’m so greatful and happy I chose focusrite (Not a bot) (just a rlly happy dud)

In my view, Focusrite stands out

In my view, Focusrite stands out in the industry. It's the perfect link between pro audio gear and computer audio. I wouldn't choose anything else!

The 212 interface exceeded my

The 212 interface exceeded my expectations. It was precisely as described—well-made and operated exactly as advertised. While I encountered some challenges with certain third-party software during installation, it was free and eventually worked with some trial and error. These issues do not reflect on the interface itself. Overall, an excellent product, especially considering the price.

The shipping and arrival time left much

The shipping and arrival time left much to be desired, casting a shadow on an otherwise satisfactory experience. Despite the delay, the unit arrived in excellent condition and functions seamlessly.

I found the product lacking clear

I found the product lacking clear instructions, and it seems like there might be a missing component, as hinted by the box's illustration. It's disappointing that the necessary information or support is not provided for those unfamiliar with the products. Clarifying details and guidance would greatly enhance the customer experience.

Disappointing service, endured

Disappointing service, endured three weeks of uncertainty with no updated tracking information. Left questioning the legitimacy of the company. Regretfully, my experience has been far from satisfactory, and the product is still awaited. Raises concerns of a potential scam. Extremely unsatisfied with the overall service.

Disappointingly, my package vanished

Disappointingly, my package vanished minutes after FedEx drop-off, despite my presence at home. No buzz or call, just a tardy text. A mandatory signature could have averted this. A setback indeed; looks like my trusty 1st Gen 2i4 stays in play a bit longer.