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Etrade.com is 104 out of 113 best companies in Investing on RealReviews.io

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Summary

Etrade.com has a 2.3 - star rating from 6 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    18%

    1 reviews

    1 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    66%

    4 reviews

    4 reviews

  • 1 stars

    16%

    1 reviews

    1 reviews

  • M

    Mitch Alan

    1 reviews

    ETRADE has consistently provided exceptional service

    ETRADE has consistently provided exceptional service. Their prompt response to phone calls and seamless operation make them highly commendable. I'm perplexed by the negative feedback; my experience has been nothing short of excellent. I confidently recommend ETRADE to anyone seeking reliable investment services.

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  • S

    Shorty Glover

    1 reviews

    Etrade's $907.79 loss on my trade was upsetting

    Etrade's $907.79 loss on my trade was upsetting. I spoke with three reps across two days to fix it. They made a market order on my shares, causing the big loss. They blamed regulations, but it wasn't a margin issue.

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  • S

    Stefano

    1 reviews

    Trying to get in touch with them for a transfer request.

    Trying to get in touch with them for a transfer request. Terrible experience, never respond to emails, they make it hard to find the info, and if you want to talk to someone, you'll need to pay an extra fee...

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  • S

    Scott

    1 reviews

    Customer service was awful.

    Waited 45 minutes on hold before someone picked up. Fees are too much and they don't care 'bout your account privacy or data security. Better go with another broker for trading. Closed my account.

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  • A

    Anonymous

    1 reviews

    Customer service was dreadful.

    Customer service was dreadful. I've had to call multiple times to lift my account restriction. It's been over a year and my funds still haven't been returned.

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  • T

    Tony

    1 reviews

    This company isn't very reliable.

    This company isn't very reliable. I moved funds from my outside account to my Etrade account, and while the money was taken out of my external account, it wasn't 'Available' for use. The chat support is tough to deal with, they don't help much with problems and are quite unfriendly.

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Rating on other websites

  • Trustpilot

    1.1

  • Sitejabber

    1.5

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Investing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Etrade.com is 104 out of 113 best companies in Investing on RealReviews.io

About Etrade.com

ETRADE Securities provides an online platform for trading and investing in stocks, futures, and options, featuring competitive commissions. Additionally, ETRADE Bank offers online banking services, including high-yield savings, checking, and CD accounts, adding convenience to customers' financial management. Both ETRADE Securities and ETRADE Bank prioritize innovation, employing cutting-edge technology to enhance user experience and ensure security. With a commitment to keeping fees low, E*TRADE aims to empower customers with accessible and cost-effective solutions for their trading, investing, and banking needs.

Key Details:

  • Location: The company is headquartered in Jersey City, New Jersey, United States.
  • Founders: Etrade.com was founded by Morgan Stanley.
  • Foundation Date: The company was established in the year 1982.
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