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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Beauty & Well-being

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Esalon.com is 132 out of 217 best companies in Beauty & Well-being on RealReviews.io

Customer reviews

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Summary

Esalon.com has a 4.4 - star rating from 9 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    56%

    5 reviews

    5 reviews

  • 4 stars

    33%

    3 reviews

    3 reviews

  • 3 stars

    11%

    1 reviews

    1 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • A

    Andrea J

    1 reviews

    I initially ordered a red hair dye

    I initially ordered a red hair dye, and I was taken aback when I received an email informing me that they had selected a different shade. However, to my surprise, the shade they chose turned out to be absolutely stunning and far more sophisticated than my original choice. I'm not usually one to purchase hair dye online, but this experience left me thoroughly impressed. The dye had a delightful scent, and it left my hair feeling exceptionally soft and healthy.

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  • M

    Marlene Nolte

    1 reviews

    Though the color was a tad

    Though the color was a tad off on the first order, my stylist made adjustments right away. The products are of high quality, and the color is definitely salon-grade with multidimensional colors and great grey coverage. I would recommend them for at-home salon-quality color with a much wider range of color choices than the competition. Their customer service is phenomenal too!

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  • D

    Diana

    1 reviews

    This company has on multiple occasions

    This company has on multiple occasions gone out of its way to make sure that the dye I ordered is exactly what I want. Each time I have requested changes, they have been very helpful. And the quality is second to none! Customer service couldn't be better. If you haven't tried it yet, I recommend. I'm a customer for life! Thank you eSalon.

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  • R

    Robyn M

    1 reviews

    United States

    The color on my daughter’s hair looks really good.

    The color on my daughter’s hair looks really good. I’m impressed by how you manage to get such a nice result. It doesn’t have a strong smell when applying it either. Well done! Your colors are always so vibrant.

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  • G

    Guadalupe

    1 reviews

    United States

    The new color looks amazing.

    The new color looks amazing. She was really kind and patient as I figured out the right mix that I wanted. I'm so happy with the result!

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  • J

    Jeannine

    1 reviews

    I had red hair for 15 years.

    I had red hair for 15 years. Every time I went to the salon, I got a different shade of red. It was bad for my professional image. But now with Esalon, my hair color is always the same. Thank you Esalon for consistent color that is great and easy!

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  • L

    Lauren

    1 reviews

    Great potential, color not

    Great potential, color not as expected, but customer service is really good, hope next color matches better, hair feels smooth, color is strong, like the concept and products, hopeful for next color.

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  • A

    Anonymous

    1 reviews

    Thx E Salon I love my new color

    Thx E Salon I love my new color, so brigt and glossy, way better than the salon I was going to and convenient to do at home yourself. So I will be sticking to you in the future

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  • S

    Sonia Bartay

    1 reviews

    I like the packaging

    I like the packaging and the step-by-step guide on how to dye my hair. However, at the moment, I am not too happy with the color. It wasn't intense enough and faded quickly. My grays were not all covered, and my hair feels and looks more damaged, even though I followed all the instructions. I will give it another try and might need to find a different color. I really want to like it!

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Rating on other websites

  • Trustpilot

    4.1

  • Sitejabber

    2.2

  • Better Business Bureau

    1.0

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Beauty & Well-being

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Esalon.com is 132 out of 217 best companies in Beauty & Well-being on RealReviews.io

About Esalon.com

eSalon revolutionizes at-home hair color by offering a truly customized experience. Their Los Angeles-based team of expert colorists tailors your hair dye to your unique needs, ensuring a salon-quality result. It all begins with a consultation, accomplished through an insightful quiz. The licensed colorists use this information to create a made-to-order hair color just for you. This personalized approach extends to the bottle label and instructions, and you have access to professional colorists every step of the way. Over a decade, eSalon has crafted 310,000+ unique hair colors, earned numerous awards, and shipped 12.2 million orders across North America, the UK, the EU, New Zealand, and Australia. They also provide hair care products, tools, and color care solutions, making them a comprehensive resource for all things related to hair. Connect with a colorist today and embark on your unique color journey with confidence.

Key Details:

  • Location: The company is headquartered in El Segundo, California, United States.
  • Founders: Esalon.com was founded by Cory Rosenberg, Francisco Gimenez, Omar Mourad, Lisa Biscaichipy, Tamim Mourad.
  • Foundation Date: The company was established in the year 2008.
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