DullesGlass.com Reviews - 8

Exceptional сustomer ыervice and йuality зroduct

I ordered a piece of glass to protect my Thomasville Hemingway Safari desk from Dulles Glass, and I couldn't be happier with the experience. Their customer service was exceptional, guiding me through the measurement process accurately. The glass arrived on time, securely packaged, and the sizing was perfect. I am extensively satisfied with the quality of the product and the overall service. I would highly recommend Dulles Glass and will certainly consider them for future orders.

Dulles glass has been my go-to for a few projects.

Dulles glass has been my go-to for a few projects. Recently, they handled a bathroom install. Smooth process from start to finish. Ricky Harper was key in organizing everything. If you need glass work, shower doors, or mirrors, this is the spot in DMV.

Impressive glass quality for my recent

Impressive glass quality for my recent table top purchase. Swift delivery service. Efficiently managed to cancel my order promptly following an error in glass measurement. Outstanding customer service experience. Remarkably professional.

Our 4'x6' mirrors made it to Arizona fine.

Our 4'x6' mirrors made it to Arizona fine. There was a hole in the packing but the mirrors were okay. I like how they packed it. Dulles Glass is good for shipping mirrors.

I got some glass shelves for my hutch.

I got some glass shelves for my hutch. They're really good quality. The glass was packed really well and I got them in just a few days.

High-quality glass, delivery tracking needs improvement

My experience with Dulles Glass was a mixed bag. On one hand, the glass I ordered was top-notch, arriving securely packaged and of excellent quality. However, the delivery process left much to be desired. The minimal tracking information provided didn't offer insights into the delivery timeline, making it challenging to plan for receipt. While I appreciate the outstanding product, the lack of detailed delivery tracking was a notable drawback. Enhancing this aspect of the service would significantly improve the overall customer experience. Despite this concern, the high-quality glass table top makes me consider future orders from Dulles Glass with cautious optimism.

Dulles Glass really stood out to me.

Dulles Glass really stood out to me. The customer service was excellent, and the installers did a great job on-site. As an interior designer, I found their support invaluable for my high-end residential project. Their expertise made everything go smoothly. Thanks for the great work!

The glass looks great.

The glass looks great. The only problem I had was getting it out of the packing. The foam was very tight, and I was worried I might break the glass while trying to remove it.