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Category:

Pet Stores

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

ChiDog.com is 79 out of 145 best companies in Pet Stores on RealReviews.io

Customer reviews

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Summary

ChiDog.com has a 4.4 - star rating from 24 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    68%

    16 reviews

    16 reviews

  • 4 stars

    20%

    5 reviews

    5 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    12%

    3 reviews

    3 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • A

    Amy

    1 reviews

    United States

    Our dog is feeling better now!

    Our dog is feeling better now! After our dog got acute kidney failure from eating something he shouldn’t and having an unknown kidney problem, we were really worried. We tried cooking some recipes at home and also ordered the meal kit. He LOVES the food! In just one day, he became more active, his fur got soft, and he is scratching less. While he isn’t completely healed yet, he is doing much better. We’re grateful for this food that helped us enjoy more time with our playful little buddy.

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  • J

    Joanna

    1 reviews

    This company really cares about dog food.

    This company really cares about dog food. I contacted them several times and they replied fast. My 9-month-old doodle has a sensitive tummy, recovering from antibiotics, and gut imbalance. This made his poops really bad for a while. With probiotics, Chi dog food has made his poops better. He really enjoys it, and it's balanced so I don't need to add anything else. We switch between chicken and turkey. I'll definitely keep buying from them.

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  • F

    Ferdy Antomattei

    1 reviews

    United States

    My 11 year old Yorkie has diabetes and pancreatitis.

    We nearly lost our fur baby because he wouldn’t eat anything I gave him. Not even the home cooked meals made for his pancreatitis. I spent hours looking for food until I found Chi Dog. Chi Dog saved Ferdy’s life. After not eating for almost 4 days, he finally tried Chi Dog’s Fire diet. Since then, his appetite got better and he’s as active as before. Thanks to Chi Dog for saving my Ferdy!

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  • D

    Deb C.

    1 reviews

    United States

    Our dog was told he has Cushing’s disease

    Our dog was told he has Cushing’s disease (liver values of 997) before starting the Fire diet. After eating Chi Dog food for a month, his liver values went down to 760. He really likes the food and we hope his numbers keep droping. (He’s also using Adrenal supplements to help his health).

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  • L

    Laura Hilb

    1 reviews

    Dealing with my dog's Cushing's disease

    Dealing with my dog's Cushing's disease and chicken allergy was a challenge until I discovered Chi Dog. The Fire Diet has proven to be a great solution. Both my furry friend and I are content with the product, addressing our specific dietary needs effectively.

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  • A

    Anonymous

    1 reviews

    United States

    The food is nicely packed and simple to serve.

    The food is nicely packed and simple to serve. The company has been helpful in answering my questions and recommending diets for my 3 dogs, each with their own needs. And, as expected, the dogs love the new food – they're not fussy eaters.

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  • E

    Esther Garcia

    1 reviews

    Chi Dog is Great!

    Chi Dog is Great! Dr. Bohrer was amazing, and we met with her to talk about Isabella’s diet needs based on her health records. Very happy with the personal care and time Dr. Bohrer, Sara, and Jen gave us! Thanks!!

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  • A

    Amanda M

    1 reviews

    A bit of a hiccup

    A bit of a hiccup with the initial order, but let me tell you, their customer service was A+. They went above and beyond, and now your dog's living the dream with that new food. Happy pup, happy you! 🐶

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  • A

    Anonymous

    1 reviews

    United States

    The food arrived simple to open

    The food arrived simple to open, portion, and serve. My dog really enjoyed it, finishing her bowl quickly! I would certainly suggest it as they offer many options to meet various special diet needs.

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  • J

    Jennifer H.

    1 reviews

    United States

    The care was friendly and very good.

    The care was friendly and very good. The Vet technicians called and emailed to follow up, and helped with all my questions. The food smells and looks nice, and my dog really enjoys it.

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  • S

    Stacey

    1 reviews

    Got our 2nd package.

    Got our 2nd package. It's taking longer for our 2 girls (Rat Terriers) to get used to new food. We like fresh ingredients and how they're made. More updates coming soon.

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  • B

    Beth

    1 reviews

    Chi Dog's Wood Diet is the only food

    Chi Dog's Wood Diet is the only food my chihuahua loves. It was recommended by a holistic vet for her health issues. She licks the bowl clean and always wants more.

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  • T

    Tiffany

    1 reviews

    I gotsta say, my dogs are nuts for this grub.

    I gotsta say, my dogs are nuts for this grub. Dig the helpful guide book on serving sizes 'n transitioning. Packaging's real cool too. Love love love it all!v

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  • W

    Wendy C

    1 reviews

    They're on top of their

    They're on top of their game when it comes to answering questions, and their dog food? A-grade quality with fresh ingredients. Your pup's dining like a king!

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  • P

    PomPom's Mom

    1 reviews

    United States

    I am really thankful for the meals you have prepared

    I am really thankful for the meals you have prepared for our little girl who is in great need of nourishment and recovery. God bless you guys!

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  • S

    Sunny

    1 reviews

    Pet care and service.

    Pet care and service. I have spoken with them on the phone and emails, always very nice. My dogs enjoy the food.

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  • M

    Mocha & Jack Melendez' Mom

    1 reviews

    My dogs enjoy the food, and it got here fast.

    My dogs enjoy the food, and it got here fast. I was suprised when I got just 1 meal for each dog, even though they suggested 3 for one and 2 for the other. I thought I’d get a mix of all the recommendations or maybe an amount based on their weight. Instead, they sent a booklet with a general feeding guide. Considering the cost, I expected more. Also, some of the bags have small holes or slits after defrosting, probably from moving around too much. I’ll keep buying, but it's not quite what I thought.

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  • A

    Amanda Rosen

    1 reviews

    United States

    I haven't seen much change in my dog's behavior yet.

    I haven't seen much change in my dog's behavior yet. He enjoys the food (he eats almost anything) but seems to struggle with fully digesting the carrots in the Fire diet. I contacted the company, and they suggested soaking the food in warm water before serving, which I already do since it’s cold straight out of the fridge, or pureeing it, which I might try. I was hoping for a gradual decrease in his anxious behavior, but I’ll keep giving it a shot.

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  • S

    Sophie

    1 reviews

    My dog enjoyed the Chi Dog food.

    My dog enjoyed the Chi Dog food. It appears to be good quality. We made two orders but canceled after that since it's too costly for us to keep up. The one-month supply only lasted 3 weeks, so now I'm preparing the food myself. It wasn't what I wanted to do, but for money reasons, I'll keep doing it. If you have the cash and are busy, Chi Dog is a solid choice.

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  • J

    Jasmine Marques

    1 reviews

    The food is fantastic, and my

    The food is fantastic, and my pup absolutely adores it. However, I must express my disappointment with the customer service. Despite receiving two emails promising a response, I haven't heard back on either. While the product is top-notch, the lack of communication leaves much to be desired.

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  • A

    Anonymous

    1 reviews

    My doggos adore the food and lick

    My doggos adore the food and lick their plates clean. This has never happened before! Opportunities: 1. A marking mechonism on the packagin would be helpful to more effectively segment for multiple meals. 2. The site links ain't allowing me to setup an account.

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  • n

    nora rondero

    1 reviews

    Absolutely disappointed with the customer service!

    Absolutely disappointed with the customer service! Transparency in pricing is nonexistent. Inquiring about prices and size guidelines yielded a frustrating response - no information provided. Promised to tailor food amounts to my dog's weight, but displayed a shocking lack of knowledge about my pet's needs. It's evident they discourage comparison shopping. Overall, a regrettable experience with a company that falls short on communication and understanding pet requirements.

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  • D

    Dog Mom in CA

    1 reviews

    I only received a partial order without

    I only received a partial order without any communication regarding the missing items. It became worrisome when the trial package, crucial for my sensitive dog, was delayed and incomplete. This leaves uncertainty about their reliability and raises questions about their subscription service.

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  • Y

    Yvonne Noble

    1 reviews

    Really enjoy the food.

    Really enjoy the food. The staff are polite and well-informed. However, the website needs a big update. It is not easy to use.

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Rating on other websites

  • Trustpilot

    4.6

  • Yelp

    3.0

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Pet Stores

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

ChiDog.com is 79 out of 145 best companies in Pet Stores on RealReviews.io

About ChiDog.com

ChiDog is dedicated to providing dogs with the highest-quality nutrition for their optimal well-being. Their unique approach to fresh dog food stands out by using fresh, human-grade meats, vegetables, and whole grains, tailored to meet each dog's individual dietary needs. ChiDog's unwavering commitment to enhancing dogs' lives through nutrition is at the heart of their mission. They believe in nourishing dogs' unique elements and ensuring they lead their best lives. With ChiDog, pet owners can trust that their furry companions are receiving the finest, tailored nutrition to support their health and vitality.

Key Details:

  • Location: The company is headquartered in Claremont, United States.
  • Founders: ChiDog was founded by Christopher Berg.
  • Foundation Date: The company was established in the year 2018.
  • Translation language
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