Booked a ticket but never received
Booked a ticket but never received an e-ticket confirmation. Retrieving it required a call to customer service, where a surprise awaited – my initially booked seat was allegedly no longer available, resulting in an involuntary upgrade at a higher cost. The lack of an e-ticket prompted concern about unauthorized charges, urging preemptive action with my bank. The overall process is cumbersome, prompting a cautionary stance for potential users. Allegations of fake reviews and purchased profiles raise doubts about the company's transparency and reliability. Proceed with caution, as the experience may not align with advertised services.
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