Carrental8 Reviews - 42

I secured a one-month car rental in Italy

I secured a one-month car rental in Italy with CarRental8. Initially, my bank flagged the transaction as suspicious, but the payment went through with an alternate card. Confirmation in hand, the next day brought an unexpected cancellation notice from CarRental8. While they promptly reimbursed in USD, my Canadian card incurred over a $100 loss. Despite the cancellation being their unilateral decision, they declined to compensate fully. Caution is advised when dealing with CarRental8 due to their lack of communication and failure to address resulting currency losses.

I had an incredibly disappointing encounter

I had an incredibly disappointing encounter with the company. Despite reaching out to customer service about my issues, there was no response. My reservation underwent unexplained changes, and the staff provided no assistance. I experienced hang-ups, received inaccurate information, and was billed an unexpected amount. Calling customer service proved futile as they were unable to address my concerns. The lack of communication and ineffective support left me thoroughly dissatisfied with my overall experience.

Booking abruptly cancelled without

Booking abruptly cancelled without notice after paying for a month-long reservation upfront. Shockingly, CarRental8 failed to inform me, leaving me in the dark about the cancellation. When I called to inquire, they mentioned a lengthy 7-10 day refund process. No communication received besides the initial booking confirmation. Never dealing with them again!

$55 for Nothing!!!

I initially reserved with apprehension, but canceled after discovering concerning reviews. Despite a brief 5-minute reservation, I was charged $55 with no refund. Fox Rent-a-Car at my destination confirmed issues with CarRental8. Beware, as my experience aligns with others' grievances about this company's questionable practices.

I inquired about a special offer

I inquired about a special offer, hoping for a gas-powered car. To my surprise, upon reaching the Portland airport, I found out I was assigned an electric car. A bit inconvenient. To switch to a gas car, they demanded an extra $198. I canceled my reservation, anticipating a refund. Hoping for a smoother experience next time.

Booked online and was caught off

Booked online and was caught off guard by an unexpected $75 security deposit upon arrival, despite the confirmation stating $0 owed. Misleading information, feeling deceived. Cautionary tale to avoid this website to prevent falling victim to what seems like a scam.

I rented a car from Alamo

I rented a car from Alamo, and I had a decent vehicle with friendly and supportive staff in Bozeman. Changing the return time to outside regular hours wasn't an issue, and I received the updated paperwork quickly via email. The end of rental confirmation and the note that no extra fees were applied (since I returned the car full and undamaged) came through in a timely manner. I'll surely use Carrental8 for my next US trip.

Simple to use. Lots of options available.

Simple to use. Lots of options available. Prices are fair. The rules and policies appear sensible. I would deduct 1/2 star off (if I could) for randomly including the cancellation fee during checkout. It took me some time to understand how to get rid of it. Other than that, the booking process is okay. Now, your partner (in this case Fox) should deliver a clean, reliable car.

The process was easy.

The process was easy. There was one thing that was not clear. The car cost $413.25, which is a good price. The insurance was $12 daily for 7 days, making it $94 total. $413.25 plus $94 equals $516.25. However, my final bill came to $588.47. I didn’t get CarRental 8’s calculations and would appreciate an explanation. Thanks for the rental.

Finding rental prices online is always simple with a site like CarRental8

Finding rental prices online is always simple with a site like CarRental8, and they had the best deals available - just what I was looking for. I just wish I had the contact details for the various car rental firms, as I need a spot where I can drop off my car late at night.

Me and my spouse used CarRental8 for years.

Me and my spouse used CarRental8 for years. Before, we used other rentals, but CarRental8 is so awesome we don't go elsewhere. Easy, reliable, cheap, great service. Never any issues. It's almost unbeleivable how good they are.

The kindest people.

The kindest people. They explain everything well. My car had low tire pressure that I didn't see. The person checking me out of the lot did. I brought the car back and they fixed it fast. They told me how to return the car.

I made a reservation for our Florida trip.

I made a reservation for our Florida trip. Later, we needed to change it to a bigger car since another family member could come along. The phone support person was really helpful in updating the reservation.

Booking a car was easy

Booking a car was easy and didn't take much time. When I arrived at the counter, the service was speedy and well-organized. Plus, the car they had available for me was in great condition.

I've used this company twice so far.

I've used this company twice so far. Initially, I was sceptical about the low prices, but I’ve had a positive experience each time. Every rental has gone well, with no issues at all.

Renting a vehicle through CarRental8 was fast

Renting a vehicle through CarRental8 was fast, easy and I would defintely use this company for any car rentals in the future. Thank you for making this a very good experience!

I discovered a great deal

I discovered a great deal, I made a reservation, and then I noticed that I had chosen an electric car. Changing my booking was simple, and I got the car I preferred.

The process to rent the car was easy and fast.

The process to rent the car was easy and fast. The only little problem was the car was not as cleen as we hoped when we got it but overall it was a good experiance.

Today I needed to change our earlier booking

Today I needed to change our earlier booking and it was simple to do on your site. Every update and extra fee was clearly shown. Thanks Car Rental 8!

I made a error with my reservation.

I made a error with my reservation. I requested to change or cancel it. The full amount, including the cancelation fee, was refunded in just 3 days.

Robert was very polite, helpful, and did more

Robert was very polite, helpful, and did more than I asked for. I really recommend him and CarRental8 for helping me out when I needed a car badly.

This is my second time booking with Car Rental8.

This is my second time booking with Car Rental8. The rental process from start to finish has been smooth with no big issues.

All three items I bought are really well

All three items I bought are really well made and of high quality! They fit true to size too. I'll definitely order again!

Needed a car in a hurry.

Needed a car in a hurry. Called and got fantastic helpful service. On the road within an hour. Thanks so much!

I'm currently in the process of finalizing

I'm currently in the process of finalizing my reservation, and while the pricing is notably competitive compared to other car rental options, the booking system has its quirks. I encountered an issue with the calendar feature when modifying my reservation. Despite only adjusting the time, the date shifted unexpectedly. This led to a brief inconvenience as the system initially showed no available cars for my reserved timeframe. While the customer service eventually resolved the issue, it's crucial to exercise caution and meticulously review date and time details before confirming any modifications.

I called about using a credit note for a future rental.

I called about using a credit note for a future rental. After a bit of time on the line with a rep, I was informed there was an issue, and they would reach out once it was fixed since their system was raising the rental fee if I used the credit note. I hung up thinking I might not hear back. However, just an hour later, I got an email, and they had already applied the credit note to my rental. Decent service overall…

Booking online was easy, but collecting

Booking online was easy, but collecting the car was confusing. I checked in online, but then I had to check in again, and the machine still sent me to the counter. When I finally found the car, it smelled of cigarettes. By then, the counter was closed, so I had no choice. I’m happy I got a car to get home, but overall, I’m disappointed.

Using the rental voucher from CarRental8

Using the rental voucher from CarRental8 worked just fine. I might use them again for a car. One tip for renters: check if the car is electric or gas. We were a bit surprised to get an all-electric car. Besides that, everything went well.

I like dat dey have almoust

I like dat dey have almoust de best rates I cud find. Anothr factor to me iz dat they accept Discovr and all majr cc. Some placz don't. Site iz easy to use and states wat iz included.

I've just initiated the reservation

I've just initiated the reservation process, and it appears straightforward. However, deciphering the cancellation and amendment policies during the booking proved a bit challenging.