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Brainly.com Reviews - 9

1.6

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Category:

Education Services

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Brainly.com is 294 out of 303 best companies in Education Services on RealReviews.io

Top in Education Services

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Summary

Brainly.com has a 1.6 - star rating from 9 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    1%

    no reviews

    no reviews

  • 4 stars

    11%

    1 reviews

    1 reviews

  • 3 stars

    11%

    1 reviews

    1 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    77%

    7 reviews

    7 reviews

  • S

    Shady

    1 reviews

    I like how you help with

    I like how you help with questions, but one was deleted today. It didn't need fixing, it was multiple choice, and others said it was fine.

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    1 comments

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    • company logo

      Brainly.com

      New comment

      Hello Shady, Unfortunately, we could not locate your email communication with this review using only your name. If you prefer, please email us at [email protected] with the subject line “[RealReviews] Deleted questions” so we can follow up and understand exactly what happened. Cheers, Brainly Team

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  • A

    Anonymous

    1 reviews

    The company is helpful when needed

    The company is helpful when needed, but subscribing to Brainy Plus was a mistake. After canceling, I can't access the website anymore. It claims I've reached my weekly limit, leaving me unable to use it for almost three weeks. How can I resolve this issue to check uncertain answers?

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    1 comments

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      Brainly.com

      New comment

      Hello, Unfortunately, we could not locate your email communication with this review using only your name. If you prefer, please email us at [email protected] with the subject line “[RealReviews] Access” so we can follow up and understand exactly what happened. Cheers, Brainly Team

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  • C

    Croslee Tryon

    1 reviews

    I enrolled in the free 7-day trial but

    I enrolled in the free 7-day trial but canceled after two days. To my dismay, I was billed $96 without consent. Despite persistent efforts with my bank, PayPal, and Brainly, resolving the issue proved futile. The support team's discourtesy compounded the problem, and the non-functional phone number added to the frustration. A cautionary note: refrain from entering payment details and avoid the trial altogether.

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    1 comments

    Replying to Croslee Tryon

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      Brainly.com

      New comment

      Hello Croslee, Thank you for your message. Our system clearly indicates that the subscription on this account was canceled after the free trial ended and turned into a paid subscription. While we’re sorry you missed the timeframe to cancel your plan free of charge, and we understand it might be a disappointing experience, we must emphasize that our policies are stated explicitly in our Help Center, Terms of Use, and email communications sent to you. Should you have any further questions, please do not hesitate to contact us.

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  • K

    Kallista Lins

    1 reviews

    After experiencing Brainly's trial, it's

    After experiencing Brainly's trial, it's regrettable that I didn't check reviews beforehand. The frustration escalated when confronted with their unsatisfactory responses. Unauthorized charges left me irate, and it seems legal action may be inevitable. The blatant disregard for canceled trials raises serious concerns about the legitimacy of this platform, leaning towards a potential scam.

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    1 comments

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      Brainly.com

      New comment

      Hello Kallista, Thank you for your message. Unfortunately, we won’t be able to process a refund, as according to our policy, refunds are not available. You can learn more about it in our email communications and in our Help Center -> https://bit.ly/refund-policy-brainly Note that to activate the 7-day free trial, a user must confirm they want to start it, understand it will turn into a recurring paid plan if not canceled, and be aware that we do not provide refunds. This information was included in the emails sent to you. No previous cancelation attempts have been recorded on our end. You would have received an email with a cancelation confirmation if your subscription had been canceled. If you have any questions, please always feel free to get in touch.

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  • A

    Anonymous

    1 reviews

    Brainly is pretty bad. It's a ripoff!

    Brainly is pretty bad. It's a ripoff! I spent $39 hoping it would assist with my real estate questions, but it didn't solve many of them. I asked for a refund, but they said they don't do that, even though their help was useless. They're just stealing money! WATCH OUT!!!

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    1 comments

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      Brainly.com

      New comment

      Hello,   Thank you for contacting us.   Unfortunately, we do not process refunds, according to our policy. You can learn more about it in our email communications and in our Help Center —> https://bit.ly/refund-policy-brainly   If you have any other questions, please always feel free to get in touch by sending an email to [email protected] with the subject line “[RealReviews] Subscription”. Cheers, Brainly Team

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  • H

    Hifza

    1 reviews

    I finished the task and they told me to set up an account

    I finished the task and they told me to set up an account on the good wall payment portal to receive my money. Sadly, they requested a deposit fee three times, which I paid, and now they aren’t responding to my requests to withdraw. It feels like a scam.

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  • A

    Anonymous

    1 reviews

    I don't know who these folks are or how

    I don't know who these folks are or how they got my payment details, but it just dawned on me that they've been deducting $10 from my account each month for half a year. I'm unable to contact them to halt this.

    • Translation language

    1 comments

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      Brainly.com

      New comment

      Hello, Unfortunately, we could not locate your email communication with this review using only your name, as this review was Anonymous. If you prefer, please send us an email at [email protected] with the subject line “[RealReviews] Cancel subscription” so we can follow up and understand exactly what happened. Cheers, Brainly Team

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  • A

    Aden Fl

    1 reviews

    Deceptive business alert!

    Deceptive business alert! Extracted $40 from my partner's account post-cancellation. Support on par with Google; seek alternatives to avoid disappointment.

    • Translation language

    1 comments

    Replying to Aden Fl

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    • company logo

      Brainly.com

      New comment

      Hello, Thank you for your message. While we’re sorry your partner missed the timeframe to cancel their plan free of charge, and we understand it might be a disappointing experience, we must emphasize that our policies are stated explicitly in our Help Center, Terms of Use, and email communications sent to your partner's email. You can learn more about it in our email communications and in our Help Center —> https://bit.ly/refund-policy-brainly. If you have any other questions, please always feel free to get in touch by sending an email to [email protected].

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  • z

    zzz

    1 reviews

    After using Brainly, I encountered

    After using Brainly, I encountered an issue where it claimed I was using an ad blocker when I wasn't. This was quite irritating.

    • Translation language

    1 comments

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    • company logo

      Brainly.com

      New comment

      Hello, Unfortunately, we could not locate your email communication with this review using only your name. If you prefer, please email us at [email protected] with the subject line “[RealReviews] AdBlocker” so we can follow up and understand exactly what happened. Cheers, Brainly Team

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Rating on other websites

  • Trustpilot

    1.3

  • Sitejabber

    1.5

  • Glassdoor

    3.2

Business information

Category:

Education Services

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Brainly.com is 294 out of 303 best companies in Education Services on RealReviews.io

About Brainly.com

Brainly stands as an essential learning platform for hundreds of millions of students, offering a comprehensive Knowledge Base. From middle school to college, learners trust Brainly's website and app to enhance their skills across various subjects. Facilitating interactive learning, students connect with peers and Live Experts for a more engaging and effective study experience. The platform's AI-powered tools allow users to simplify or explain answers at their preferred level of detail. With the AI Tutor feature, Brainly provides personalized answers tailored to the user's grade and class, making academic help for homework and test preparation more individualized than ever.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Brainly.com was founded by Michal Borkowski, Tomasz Kraus, Lukasz Haluch.
  • Foundation Date: The company was established in the year 2009.
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Top in Education Services

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