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AmericanCruiseLines.com is 85 out of 198 best companies in Travel Agency on RealReviews.io

Customer reviews

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Summary

AmericanCruiseLines.com has a 4.8 - star rating from 10 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    80%

    8 reviews

    8 reviews

  • 4 stars

    20%

    2 reviews

    2 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • V

    Vance E

    1 reviews

    Our inaugural cruise with American Cruise Lines was nothing short of extraordinary

    Our inaugural cruise with American Cruise Lines was nothing short of extraordinary. The new ship surpassed all expectations, providing a beautiful, comfortable, and tranquil setting. The crew's friendliness, helpfulness, and genuine care were noteworthy. The culinary experience was outstanding, offering an abundance of excellent food. After just three days on board, we eagerly booked our next cruise. Choosing American Cruise Lines was undoubtedly "the Easy button" for an unforgettable voyage

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  • M

    Mrs. Gail

    1 reviews

    United States

    The cruise team was always kind, approachable, and willing to assist.

    The cruise team was always kind, approachable, and willing to assist. It created a great and enjoyable mood on the Boat. Whenever you asked for something, they were quick to help. I liked how they made announcements before you had to leave for your Shore excursion. The daily review of Shore excursions in the morning was also useful. I had a good time with the entertainment onboard, though I would recommend the ventriloquist avoid talking about political topics.

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  • M

    Morton

    1 reviews

    We had a truly enjoyable experience

    We had a truly enjoyable experience on the recently launched American Eagle! The culinary offerings were consistently delightful, accompanied by friendly service. The crew demonstrated exceptional dedication, going above and beyond consistently throughout our voyage. Exploring historic rivers and shores once navigated by pioneers added a fascinating dimension to our journey, blending nature and luxury seamlessly.

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  • A

    Anonymous

    1 reviews

    Smooth and hassle-free from start to finish.

    Smooth and hassle-free from start to finish. Booking and boarding went off without a hitch. The service was personal and caring. Loved the range of activities and the tour buses at each stop. Getting off the ship and catching the shuttle to the airport was simple and straightforward. Ended up booking another cruise while still on board.

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  • L

    Lewis

    1 reviews

    This was the crew's first trip

    This was the crew's first trip of the season and they did good. They were friendly, helpful, always asking what else they could do. Trip was very interesting and the tours with your motor coaches and guides were good. I'd suggest you consider hand sanitizer stations at the entrances to the eating areas.

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  • A

    Anonymous

    1 reviews

    United States

    It was my first trip to the northwest, and I liked

    It was my first trip to the northwest, and I liked seeing all the sights without needing to drive. The River boat and Motor Coach from American Cruise Line helped make the trip very nice. The crew was really kind and did alot to make sure we were having a good time.

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  • L

    Lynn Mueller

    1 reviews

    United States

    Great staff, lovely views, tasty food, fun trips

    Great staff, lovely views, tasty food, fun trips, and enjoyable evening shows. A fantastic first-time cruising adventure for me, thanks a lot. I’m planning to go on the Tennessee Trip in August!

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  • J

    JUDY

    1 reviews

    Great food, wonderful accommodation

    Great food, wonderful accommodations and crew members that were so special. The excursions, and on boat enrichment presentations was No. 1

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  • M

    Mrs. Maryann Gawlas

    1 reviews

    United States

    Dallas, the speaker, was very knowledgeable and kept things interesting.

    Dallas, the speaker, was very knowledgeable and kept things interesting. I’m not really into history, but I learned a lot. The “Jersey Boys” impersonators were amazing. The performer on the ship for three sessions was GREAT.👍 The entire crew was wonderful. Breakfast was a nice way to start the day. Waffles were so tasty. I would like to see soup and sandwich options at lunch, maybe different kinds of tuna, egg, chicken, etc. salads. There was no chicken served. Otherwise, the meals were really good. It might be a good idea to have some emergency food or soups for people who aren’t feeling well. Maryann Gawlas💁🏻😊

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  • M

    Mr. Richard Deppoliti

    1 reviews

    Our experience was elevated by the excellent service from all personnel

    Our experience was elevated by the excellent service from all personnel. The staff, led by Tim, went above and beyond to accommodate our needs promptly. Tim, our server, stood out as a caring and professional gentleman—a true people person. His superb service added a special touch to our overall satisfaction. Kudos to the team for making our time truly memorable!

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Rating on other websites

  • Trustpilot

    4.8

  • Sitejabber

    3.9

  • Yelp

    2.0

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Travel Agency

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

AmericanCruiseLines.com is 85 out of 198 best companies in Travel Agency on RealReviews.io

About AmericanCruiseLines.com

American Cruise Lines provides unparalleled river and coastal cruising experiences in the U.S.A. Boasting a fleet of cutting-edge U.S.-built ships, the company offers meticulously crafted itineraries that showcase the rich history and spirit of the United States. Guests indulge in a comprehensive, all-inclusive package, featuring daily entertainment, spacious amenities, delectable cuisine, and attentive hospitality. Most staterooms boast private balconies, providing panoramic river views. Collaborating with local communities, American Cruise Lines ensures captivating onshore excursions that immerse guests in the unique and fascinating cultures of each port visited.

Key Details:                                                                  

  • Location: The company is headquartered in Guilford, Connecticut, United States.
  • Founders: AmericanCruiseLines.com was founded by Charles B. Robertson, Charles A. Robertson.
  • Foundation Date: The company was established in the year 1973.
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