Wisecars.com Reviews - 30

I was a bit unsure the first time I booked with Wisecars

I was a bit unsure the first time I booked with Wisecars, but the savings were so great that I decided to go for it. The voucher arrived as expected, pickup went smoothly, and I was very happy! Booking with them again, I had to modify my reservation a month later. They handled it swiftly and effortlessly. Mikhel was helpful and even reduced my reservation fee. I'll definitely choose them whenever I need to rent a car!

Wisecars swiftly addressed my

Wisecars swiftly addressed my double booking problem when I made the reservations. Eduado reached out via email to acknowledge the issue and offered to fix it at my convenience. When I called, Maryna efficiently verified the problem and resolved it within 5 minutes. Maryna was friendly, professional, and competent. What more could I ask for?

Having navigated through perplexing

Having navigated through perplexing vehicle websites, yours emerged as a beacon of clarity – a relief for an ER nurse like me! The intuitive design instantly drew me in. Having previously relied on another car rental service for state trips, your competitive prices present a much more sensible option.

very user-friendly and efficient

very user-friendly and efficient. The lack of confusing options and misdirection makes it easy for customers to navigate and understand their products or services. This is a positive sign, showing that the company values their customers' experience and wants to make it as smooth as possible

Piece of cake. Now, I'm

Piece of cake. Now, I'm a first-timer with Wisecars, so I had a few voucher process questions. Hit up customer service, and bam! Got some super friendly and clear answers that just made everything click. Easy peasy, and now I'm feeling comfy.

Rates are pretty solid, and

Rates are pretty solid, and navigating their website is a breeze. Now, the real test comes with the pickup hustle at Jacksonville airport. Fingers crossed it's as smooth as they claim!

This company offers good

This company offers good protection for a low deposit of only 7.92 extra per day, not €50 or a lot of money. The advert explains everything well.

I recently had an issue with my email

I recently had an issue with my email confirmation, so I reached out to customer support. Peter helped me out, and I’m glad for his support.

The prices are killer

The prices are killer and making a reservation was a breeze. I seriously can't believe how easy it was. It's like a dream come true.

My experience with this company

My experience with this company strongly suggests it might be a scam. I made a payment for my rental vehicle, expecting it to cover the cost entirely. However, upon reaching the pickup location, I was surprised to be asked for an additional deposit and payment, despite the money having already been withdrawn by Wisecars. To make matters worse, there is no provision for a refund if you realize this discrepancy within 48 hours of your rental pickup. This situation feels like a scam, and it's extremely disappointing to encounter such deceptive practices. Caution is advised for anyone considering using this service.

Rented a vehicle at the wrong

Rented a vehicle at the wrong location...took a lyft to the right location and when we arrived, the rental had been 'cancelled" Not even sure if we had a legit rental in the first place despite the e-mail from wisecars as Avis had zero confirmation whatsoever. Had to pay top dollar for a vehicle 'right now'. Called Wisecars FOUR times, was assured they would look into into the charge they placed on my credit card and get back to me. NEVER returned my calls, never issued refund. Had to dispute with my credit card company. DO NOT TRUST THESE SCAMMERS

It’s a scam

This is a scam! Don’t use! My first time renting a car. I used a debit card on Wise Cars site to make the reservation. All was fine until I went to pick up the car and they refused to let me rent the car because I used a debit card. I called customer service and they rudely said “Too bad. No refunds!” They took my 1300.00 without the contract being honored and they refuse to give any if it back. It’s just a scam.

Beware! Wisecars.com operates as a haven

Beware! Wisecars.com operates as a haven for scammers. They collaborate with shady rental companies, imposing unacceptable rental conditions. Wisecars shows no interest in customer support, hiding behind nonexistent rules. Attempts to contact them regarding canceled rentals prove futile. I'm considering involving the police to recover my money, as communication remains elusive.

I'm extremely disappointed with Wisecars.

I'm extremely disappointed with Wisecars. The undisclosed "minimum coverage" required for car pickup was absurdly high and not outlined in the terms they provided. My insurance, even from GEICO, fell short, forcing me to purchase additional coverage at an exorbitant cost. Wisecars' lack of transparency left me feeling deceived and overcharged. I won't be returning.

I made a reservation and

I made a reservation and even printed out the confirmation. However, the next day, they unexpectedly canceled it on their end, and I'm unsure of the reasons behind it. This experience has left me hesitant to book through them again.

This company continues

This company continues to be questionable in its practices. They initially offer a low price, but when you pick up the car, they double the rate.

So, there I was, stuck

So, there I was, stuck in the ICU and needing to change my vacation plans last minute. Mark picked up the phone super quick, like within a minute, and he was just the nicest guy. He totally got what I was going through and helped me switch my reservation without a hitch. Made the whole mess way less stressful. Andra's also been a rockstar every time I’ve dealt with her. Both of them are just amazing—friendly, efficient, and really go above and beyond. This company always impresses me, definitely more than I ever expected.

Got this email last week

Got this email last week saying my car reservation might be in trouble. Was out of town and kinda stressed about it. Gave customer service a ring and talked to Hazel. She really broke it down for me, explained why the email was sent. Then she went the extra mile, called the rental car company herself to check on my reservation. Few minutes later, she got back to me saying everything was sorted out and my car would be ready in Boston. Big shoutout to Hazel for being super helpful and making sure I didn't have to worry.

I got an email saying

I got an email saying my car reservation at Nashville Airport might be in trouble. Freaked out, I called Wisecars right away since that's where I booked it. This guy, Emanoel, picked up and said he'd sort it out. He called Dollar/Thrifty Car Rental at the airport himself and promised to update me the next day. True to his word, Emanoel emailed and called me the next day, confirming my car was ready for the trip. Seriously, Emanoel went above and beyond with his customer service. Super grateful for his help!

So, got this email from

So, got this email from Wisecars saying there might be an issue with my rental car. I wasn't thrilled, but I gave their support a ring and got Hazel on the line. She was super nice and took my info, said she'd check with the rental company herself and call me back. Wasn't sure if she'd actually do it, but hey, a few minutes later, she did! Turns out, there was a car ready for me after all. Big relief! Hazel really helped me out and made sure everything was sorted. Thanks Hazel, you're the best!

Had to scrap our trip

Had to scrap our trip 'cause of the hurricane, so I rang up to cancel our car reservation. The rep, Meelis, was super cool about it. Instead of just canceling, he offered to tweak our booking. Managed to find us another car at the same spot and at a good price, too. Totally didn't expect that level of help, but it was awesome. Big thanks to Meelis for turning a bad situation around!

Gotta say, booking a car

Gotta say, booking a car was super smooth. Last time I tried, my credit card didn’t go through, but they were cool about it, emailed me and waited even though I took my sweet time replying. Lol. I'm crossing my fingers that picking up the car is just as easy, though I think it’s not right at the airport. Hopefully, the off-site location isn't too much of a hassle.

Had to cancel my car

Had to cancel my car reservation last minute 'cause plans changed, and Hazel from Wisecars was a total lifesaver. She handled the whole cancellation thing super quick and made sure I got my refund without any hassle. Hazel was so kind and really made the whole process stress-free. Definitely gonna use Wisecars again when I rebook. Thanks a ton, Hazel!

Wow, just had a great

Wow, just had a great experience with this company. Their prices are super competitive, and their customer service is really top-notch. Had to cancel my last reservation and Martin took care of it super fast, no questions asked. It’s rare to find a company this reliable nowadays. Will definitely stick with them in the future.

Just got off a long

Just got off a long flight and was super worried about getting our rental car sorted. Called up customer service and they were super helpful. They reassured me that "pick up at terminal" means exactly what it says – right at the airport, no shuttles or anything. With our early flight back to the US in November, the last thing we wanted was the hassle of waiting around. Huge relief knowing we can drop the car off right at the terminal. Makes traveling so much smoother. Fingers crossed everything goes as planned.

I had a bit of

I had a bit of a hiccup when my credit card got flagged for suspicious activity. Thankfully, Hazel stepped in to save the day. She was super helpful, got everything sorted out, and even kept my reservation for an extra 24 hours. The best part? The price dropped, and Hazel managed to snag me a partial refund. It wasn’t a perfect match to the new price, but hey, any discount is a win in my book. Really appreciated her going the extra mile.

I booked a car rental

I booked a car rental through Wisecars for my trip to Geneva Airport in January 2025. I paid £212 in full back in July 2024. Then, in September, I got an email from them saying Dollar/Thrifty had no cars available. They suggested I turn up at the airport and hope for the best. Really? I’ve rented cars from Geneva before without issues, and it seemed fishy. Even checked with other agents who had cars, just at a higher price. I emailed Wisecars twice and waited days for a response. They then blamed a different company, Hertz. I asked for a refund on September 16th, and still no money back by the end of the month. Wisecars is unreliable—avoid them.

I booked a sleek family

I booked a sleek family car through Wisecars, but when I arrived, they tried to give me a Fiat Fiorino van instead. There were no other options, and I felt pressured to accept it. I immediately called Wisecars and sent emails, but they offered no solutions or advice. I had to rent another car on the spot, which cost me £700 more. Despite all this, Wisecars took a week to refund my advance payment and never took responsibility for their mistake. I expected better customer service and transparency. Their handling of the situation was unprofessional and left me feeling deceived. Wisecars needs to own up and reimburse me for the additional costs.

When I rented a car

When I rented a car in Sofia through Wisecars, they linked me up with this company called NU, which later changed to Add Car. The whole thing felt like a scam. Their card machine mysteriously wouldn't accept my credit card, so I had to use my debit card and buy their full insurance, which I didn’t need. It cost me an extra €700. Wisecars didn’t seem to care, even though there are loads of similar complaints online. The experience was super frustrating, and I wouldn't trust either of these companies again. It felt sketchy from start to finish. Be very careful renting from them.

Rented a car from AVIS

Rented a car from AVIS in Germany, thinking I had a 24-hour cancellation window. Turns out, the number on the voucher was useless. Had to dig through the internet to find a working contact. When I finally got through, they told me cancellations had to be made 48 hours in advance. Ended up losing 250 EUR just like that. Not going with AVIS again.