Forevercar.com Reviews - 11

Rep. Samantha was very nice and knew a lot about your

Rep. Samantha was very nice and knew a lot about your Forever Car Warranty plans. She explained the Platinum Plan extended warranty well and made sure I understood the details. She gave clear answers to all my qustions. Compared to other warranty company reps, Samantha was very professional and made it easier for me to decide.

Charlie gave great customer service.

Charlie gave great customer service. He went over the warranty details and helped me understand the parts I was confused about. Charlie was very patient and knew a lot about the policy. He made it easy for me to decide on the extra coverage. Thanks Charlie, your the best!

The signup process was really easy.

The signup process was really easy. A lot of the bigger competitors have bad websites, and it's hard to find clear pricing info – Forever Car was much simpler. Since Forever Car works with my credit union, I got a good discount.

I am quite satisfied with the service but was let

I am quite satisfied with the service but was let down when my contract renewal showed that the plus package was gone. I have low mileage and now that I am retired, I won't be using it as much.

Tanoya Reynolds she's like

Tanoya Reynolds she's like quality voice. She's so much helpful and truly professional. She's polite and so much helpful. Thanks for having important workers like Tanoya.

Tanoya Reynolds is da voice of quality.

Tanoya Reynolds is da voice of quality. She was very helpful and a true profesional. She was curteous and helpful. Thank you for havin' essential employees.

Charlie was really great in explaining

Charlie was really great in explaining my contract. He answered all my questions and was completely professional. I was very satisfied with his service.

The lady who assisted me

The lady who assisted me was really nice and made sure to answer all my questions thoroughly. Thank You!

I told them about our situation

I told them about our situation with the bank replacing our debit card, but they didn't seem to care. We had purchased the plan just a month before the cutoff date, and they refused to reinstate it. They're just as unhelpful as other car warranty companies out there. Their reply: Well, maybe sending an email explaining the situation due to illness could have gotten you a response. Thank you for your update. Unfortunately, the bank canceled 😡 the card because it had been compromised. There's still an old-fashioned way to communicate using paper and mail. Our family could have explained the situation to you. Thanks again for NOTHING! 😡

I still haven't received

I still haven't received any information regarding what is covered and not covered by the insurance. I was informed that I would receive this information via email and through postal mail. However, it's been over six months, and I haven't received anything yet.

I'm disappointed by the lack of

I'm disappointed by the lack of communication regarding what's included and excluded from coverage. I was promised both an email and a paper copy through mail, but it's been over 6 months and I've received nothing.