MakeMeSurprise Reviews - 97

This company is really good at staying in touch.

This company is really good at staying in touch. They fixed a problem with my photo fast and were super helpful and patient about it.

Easy to upload pixtures, search for the

Easy to upload pixtures, search for the exact character that I wantted & even added a few add on's. I hope it arrives on time soon!

Absolutely love how the product looks!

Absolutely love how the product looks! Found it a bit tricky viewing on my phone, but the ordering process was simple overall.

I always look for new ways to keep the spark

I always look for new ways to keep the spark alive in my relationship and show my love. You offer good ideas and nice colers.

Simple to order and upload a photo

Simple to order and upload a photo, they cropped it just right to match the item - really pleased and excited to get it soon

This my second time

This my second time I ordered from this company. Their website very easy to use and their products come out really cute.

It was nice using the website to place

It was nice using the website to place my order without getting upset trying to get the order completed and processed.

I still haven’t got the product, but picking

I still haven’t got the product, but picking the item and size was realy easy, and the checkout process went smooth.

The blanket I got is really nice!

The blanket I got is really nice! The pictures are sharp and bright. They also reply very fast if you ask anything.

Super easy to work with and I realy like this site.

Super easy to work with and I realy like this site. It helps a lot with all the coupons you give out it's awsome.

The website's ordering process was smooth

The website's ordering process was smooth, but I'm concerned about shipping times from Singapore for my gift.

Great soft blanket

Great soft blanket, I really like it and so do my grandkids. Thinking of getting another one for myself too.

The website was quite easy to use

The website was quite easy to use, though it took some time to find exactly what I was looking for. I was trying to order 3 identical blankets but with different designs, and once I left the website, I couldn’t quickly locate the right page again. That part was a bit tricky. Other than that, everything was good. Looking forward to seeing the finished products!

After some time trying to download the correct size image

After some time trying to download the correct size image, it put the picture on top of all the Spiderman choices. I liked that, but I wish there was a way to save favorites and compare them side by side. If you pick one option you don’t like and go back, you have to start all over again. Thanks again Mia.

The item is cute and arrived on time.

The item is cute and arrived on time. The blanket wasn’t as bright as I expected from the photos, but my grandson will enjoy it. I do wish the small puzzle was stronger because I wanted him to play with it, but since he’s a toddler, he might only touch it once or drool on it and then it will rip.

This is my second purchase, but my first

This is my second purchase, but my first one didn’t arrive. I got two messages asking for my postal code. (I forgot to include it) the message wasn’t clear that it was from your company, and I thought it might be a scam. Still, I have placed a new order with great hope.

I liked that you can upload some photos

I liked that you can upload some photos and try them on different styles, change the face, and rotate it to see what looks best... it’s simple and fun to do. The price seemed to go up after I added them to my cart, but they are still

Ordering system is simple and the AI help

Ordering system is simple and the AI help for cropping the photo is really good. Waiting for shipping now, but I don’t think there will be any problems with it from what I have seen so far.

When finalizing my order, I tried to switch

When finalizing my order, I tried to switch from flannel to fleece but couldn't go back without starting over. It would be nice if customers had an easier way to make such changes.

I got the blankets I ordered for my

I got the blankets I ordered for my grandkids recently, and I'm really pleased with my purchase. The blankets are great! I'll definitely order from them again soon.

I'm giving 4 stars because everything

I'm giving 4 stars because everything has been good and simple. Just waiting for the product to see if it matches my order. That's why I gave 4 stars instead of 5.

My grandson adores Spider Man

My grandson adores Spider Man and having his photo on Spider Man's body will be amazing for him. Such a creative idea. It was fast and simple.

It was a good experience and simple to place the order

It was a good experience and simple to place the order, I hope I will enjoy the final product as much as I liked the concept and the design.

I think the blankets are nice.

I think the blankets are nice. Bright colors and clear designs – very lovely. I gave 4 stars because delivery took longer than I thought.

This is the fourth one I have ordered!!!

This is the fourth one I have ordered!!! Really like them!!! Fingers crossed it arives by Christmas!!!!

I got my package.

I got my package. It took almost a month but it was what I was expecting and I am happy with the product.

I haven’t got the item yet, but after reading reviews

I haven’t got the item yet, but after reading reviews, I think I will like it. Just make sure to order it WAY ahead of time. I placed my order a month ago and still no delivery – shipping is REALLY, REALLY, REALLY slow. Even when it says “cleared” or something, it still takes a week here or a week there – just super slow. I hoped to get it for Mother’s Day and now it’s more than a week after Mother’s Day, no clue when it will arrive.

Poor quality and service

My experience with this company has been utterly disappointing. They boldly claim a 4-6 day production timeline, but it's nothing more than a deceptive ploy. Despite the elapsed month, the promised product finally arrived. All of the order is tissue thin enough to see through and 1 has my grand daughter having to different color arms and her neck is the same way. Per policy I have called and emailed without any resolution! The entire process has devolved into a frustrating cycle of me calling or emailing and the customer service department going radio silent. To me it's a ploy in delay to NOT having to resolve this issue! My unequivocal advice: steer clear and do not engage with this company. BUYER BEWARW!!!

well-orchestrated scam

I placed an order for blankets for my two grandkids, but two weeks later, I received a box containing a rubber strip meant to go under a door to stop air from coming through. It was really strange. I checked the tracking information, and the package was supposed to contain the blankets. It seems they sent this item as a way to have proof of delivery when you contact the credit card company. I called customer service, and I could hear people laughing in the background. An American-accented woman answered and said she would escalate the issue, but as of now, I’ve received neither the blankets nor a refund. This feels like a well-orchestrated scam, so please be careful!

Horrible customer service and bad delivery

I ordered a blanket right after Thanksgiving as a gift for Christmas to our grandson. Well low and behold, tomorrow is Christmas eve and it is nowhere in sight. The label for the post office says it was created 12/6... well it didn't get to the post office until 12/16. As of 12/23, it is still at the post office in China. It is not going to be here by Christmas eve for sure. It is an utter disappointment sin e you pay so much for it. They also say a max of 15 days to get to you... well its been way longer than that. When I asked for a refund, all they say is to wait for the package. Nothing else. Bad customer service. I will NEVER order anything from them again.