Ours was a large move across a long distance
Ours was a large move across a long distance (NJ to the Midwest). We talked to multiple moving companies and went through the inventory and pricing process with two of them. Jersey Moving Pro’s estimated cost was nearly half of what the other company quoted. The big question, of course, was what the actual final price would be. Luckily, the first estimate was about 95% accurate, and in the end, the total cost was only based on what was really packed and transported, just like it usually is in this industry. Our move also ended up having good timing, so our delivery in the Midwest happened just a few days after pickup in NJ (I think the normal wait time is over a week). The move itself resulted in very little damage, and nothing was missing. Besides these positive results, the customer service was also great, starting with Carol, who handled our case over the phone/chat and spent a LOT of time answering all my questions and making me feel comfortable—she clearly knows how stressful a big move can be. Others who gave great customer service were Blaise, the person who did the walk-through estimate, Eric, the pickup foreman (he's the one giving a thumbs-up in the picture), David, the driver coordinator, and Bogdan, the driver and foreman at delivery. We paid in cash; 50% at pickup and 50% at drop off, which gave us a 3% discount. I hope Jersey Moving Pro keeps working the way they did for us; I trully feel like they are honest.
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