ExtraMileVanlines.com Reviews - 157

I can't believe what happened

I can't believe what happened with this moving company. I got a quote for $4,300 to move from Lake Worth to Leesburg, Florida. But guess what? They charged me almost $12,000! They promised a big truck, but ended up sending two smaller ones. Just kept upping the price on the pickup day. Felt like they were just taking advantage of us at every turn. It was such a frustrating experience, and I felt completely helpless. It’s like they knew we had no other option and just kept piling on the costs. Total scam artists. I wouldn't wish this nightmare on anyone. Avoid them at all costs!

I had a terrible experience

I had a terrible experience with this company. Paid the deposit after getting a quote. They came back and charged me twice the original fee. I had a small storage unit, mostly boxes, so it didn't make sense why the price jumped so much. They said I'd have to pay $1 every day per cubic foot. Derrick, the broker, was extremely rude, yelling at me over the phone. He kept calling me back and forth, it felt like harassment. I ended up involving my attorney just to deal with them. This was an absolute nightmare. Never using them again, and I advise everyone to stay away.

Ugh, what a mess this

Ugh, what a mess this company is. Seriously, they lie about everything - from when they'll show up, to delivering, to prices. I’m pretty sure they’re just a broker, not an actual moving company, cause I've only spoken to third-party folks. They lowball you with a truck minimum, knowing your move will cost way more than their so-called quote. The payment process is all over the place; some want Zelle, some want cash, some take Venmo, others take credit cards - no consistency at all. Save yourself the headache and find a different moving company.

Bought a whole dining set

Bought a whole dining set and bedroom set from this place, but it was a disaster. Got pieces that didn't even match. Like, tables without tops, a footboard but no headboard, and a bed with no rails. They even lost the rod to attach the dining table top. Paid $5000 for this mess, and all they could say was that we signed for it. I completely lost my temper and honestly, I don't regret it. No apologies, nothing. They seemed surprised I was upset. Worst service ever. I wouldn't recommend this place to anyone. Save yourself the headache.

I was super frustrated with

I was super frustrated with this company. They kept promising to show up "tomorrow," but it was just a never-ending cycle of excuses. One day they said they'd be here, then the next day, and still nothing. Turns out, they're just brokers, not the actual movers. When someone finally did show up, the driver had the nerve to triple the price we initially agreed on, even though I had fewer items than I originally listed. It felt like a total scam. I wouldn't recommend using them at all. They wasted my time and tried to rip me off.

I had a really bad

I had a really bad time with this moving company. Called them, got a quote, signed a contract, and then once my stuff was all loaded, they demanded an extra $1800. If I didn't pay, they threatened me. Packing was a mess, just tossed stuff in boxes with no care at all. Spoke to a guy named Derrick, who was super rude and unprofessional. His team wasn't any better. Honestly, I wouldn't trust them with anything. Definitely steer clear of these guys if you want a smooth move.

I had a terrible experience

I had a terrible experience with this moving company. They don't even have their own trucks, just a middleman. They took my down payment and didn't provide any service. The guy I dealt with, Derek Gum, was awful. He barely communicated, and it seemed like he had no idea what he was doing. Total waste of my time and money. Avoid them at all costs.